A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
At USM, we play a pivotal role in driving Genentech's mission to expand patient access to life-changing therapies. Our focus is on empowering healthcare stakeholders with the scientific evidence they need to make informed treatment decisions. By fostering deep collaborations across the dynamic healthcare ecosystem, we are committed to delivering better outcomes for patients while ensuring care remains accessible and affordable for all.
The Opportunity
The Field Medical Excellence & Enablement Lead is a pivotal, execution-focused leader within US Medical, responsible for operational pull-through and maintaining capabilities that uphold scientific and business integrity. Reporting to the Head of Field Medical Excellence & Business Enablement, this individual focuses on the practical application of infrastructure, standards, and technology-driven enablement to drive organizational excellence and deliver tangible business results. The primary objective is to position Field Medical as the #1 organization in the industry and the premier scientific and medical partner of choice for healthcare stakeholders by flawlessly translating corporate strategy into field-level execution and operational discipline.
Key Responsibilities
Evaluate the external landscape and conduct benchmarking to align medical affairs and field medical needs at the portfolio level to support field medical in generating insights, enhancing customer engagement, and driving impact, while informing clinical trial design, evidence planning, and field medical strategies to address unmet needs and emerging practices.
Partner with R&D, global, and USM networks as the field medical excellence liaison to align product lifecycle and disease-specific requirements with field medical engagement strategies, fostering collaboration across US Medical, Field Medical, Global teams, Business Development, and Diagnostics teams.
Develop and advance the field medical enablement execution plan in collaboration with USM teams, establishing frameworks, processes, and prioritization to drive alignment, integration, and change management across the portfolio and initiatives.
Translate scientific and business challenges and needs into field medical requirements for capabilities, emerging technologies, and omnichannel strategies. Focus on adoption, measurement, and delivery of field medical insights and customer engagement for clinical trial design, medical operations, content strategies, and evidence planning.
Provide thought leadership to R&D, product development, commercial, and cross-functional teams on industry trends as an innovator and connector. Advance evidence generation and bridge scientific, technical, business, and data-driven approaches and perspectives to enhance field engagement and USM's value proposition, serving as a change agent driving cultural and operational transformation.
Lead and manage multi-disciplinary teams to achieve project objectives, delivering scalable solutions with clear A to B shifts that integrate into field medical workflows and align with US Medical goals. Synthesize stakeholder feedback into actionable learnings, while addressing challenges and ensuring successful execution.
Collaborate with compliance to ensure Field Medical tools and processes adhere to regulatory compliance and privacy standards, safeguarding the company's interests and preserving customer data integrity.
Who You Are
Qualifications & Experience
Education: Bachelor’s degree.
Professional Experience: Minimum of 5 years of work experience, including 3+ years in the pharmaceutical/biotech/healthcare industry or management consulting.
Advisory Experience: Prior experience within a consulting firm or similarly fast-paced, client-focused environment, with demonstrated ability to manage complex priorities, provide strategic support, and operate with a high degree of professionalism and discretion.
Execution Leadership: Proven track record in an operational or "pull-through" role, overseeing the maintenance of scalable capabilities or technology platforms.
Technical Proficiency: 2+ years in Healthcare Business Analytics with experience in AI/Machine Learning applications and data visualization tools (Spotfire®, Tableau, or RShiny).
Matrix Navigation: Demonstrated ability to coordinate across complex matrixed environments (Legal, DDA, Compliance) and build trust with senior leadership.
Preferred Experience
MBA or related graduate-level/advanced degree.
Launch excellence within the pharmaceutical or biotech industry experience, including cross-functional operational support of pre-launch through commercialization activities.
3+ years of experience in clinical development with strong skills in clinical trial data analysis and RWD assets.
Certifications such as Six Sigma, PMP, or similar.
Experience with Agile methodologies and a proven ability to embed products into existing workflows for impactful outcomes.
Location and Travel Requirements
The role is based in South San Francisco, with a minimum of 30% of the time expected to be traveling to locations designated by the Business.
The expected salary range for this position based on the primary location of South San Francisco, CA is $156,500.00 - 290,700.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Relocation benefits are not available for this job posting.
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants
About Genentech
We're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal.
Making a difference in the lives of millions starts when you make a change in yours. If you’d like to join our team, view our openings at gene.com/careers.
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