Gelatissimo

US Marketing & Operations Manager

Gelatissimo  •  $70k - $80k/yr  •  Houston, TX (Onsite)  •  1 day ago
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Job Description

Gelatissimo is an award-winning Australian-based premium
gelato brand with over 60 stores across Australia, five stores in the United
States and an established international franchise network.

We're looking for an energetic, commercially minded US
Marketing & Operations Manager to help drive the success of our United
States business.

Based in Houston, you'll support Gelatissimo's US network
across Houston, Northwest Arkansas, Orange County and Honolulu, working closely
with franchisees, store teams and our Australian Head Office.

This is a unique opportunity to join an international
business in a broad, hands-on role where you'll have genuine ownership, variety
and the opportunity to make a real impact. You'll begin your journey with
training at our Sydney Head Office before returning to Houston to support our
US business.

About the Role

As our US Marketing & Operations Manager, you'll be
responsible for helping our existing US business thrive by:

  • Designing
    and executing local marketing campaigns and promotions.
  • Capturing
    and creating engaging social media, photography and video content
    showcasing our products, stores and customers.
  • Partnering
    with franchisees to improve sales, customer experience and overall
    business performance.
  • Building
    trusted relationships with franchisees and acting as their primary
    day-to-day support contact.
  • Coordinating
    day-to-day business operations with our Australian Support Office.
  • Coordinating
    product replenishment and supporting new product launches.
  • Identifying
    opportunities to improve business performance and strengthen the
    Gelatissimo brand.

No two days will be the same. One day you may be filming
content in-store, the next supporting a franchisee, coordinating product
deliveries, launching a new flavour or developing a local marketing campaign.

About You

You'll be someone who enjoys variety, takes ownership and
loves getting things done.

You'll ideally have:

  • Experience
    in marketing, hospitality, retail, franchising or business operations.
  • Strong
    digital marketing and social media skills.
  • Excellent
    communication and relationship-building abilities.
  • A
    commercial mindset and sound problem-solving skills.
  • High
    levels of organisation, initiative and accountability.
  • The
    flexibility to travel within the United States.

Most importantly, you're proactive, hands-on and excited by
the opportunity to help shape the success of Gelatissimo's US business.

Why Join Gelatissimo?

  • Train
    initially with our Australian team at our Sydney Head Office, gaining
    firsthand experience of our products, brand and operations.
  • Enjoy
    a broad role combining marketing, franchise support and business
    operations.
  • Be
    trusted with real responsibility and the autonomy to make an impact.
  • Join
    an award-winning premium brand where your ideas and initiative will directly
    drive results.
  • Opportunities
    to grow your career as our US business evolves.

Ready to Join Us?

If you're looking for a role where you can combine
creativity, commercial thinking and relationship management while helping shape
the success of an international premium food brand, we'd love to hear from you.

Apply now with your resume and a brief cover letter telling
us why you're the right person to help drive the success of Gelatissimo in the
United States.

Gelatissimo

About Gelatissimo

Obsession and imagination – two ingredients that drive us to create the best tasting gelato.

We use traditional gelato making techniques, but there’s nothing traditional about us. With fresh, seasonal ingredients, indulgent inclusions and better for you options, our gelato will inspire all your senses.

We believe that flavour is more than taste. That’s why we’re always thinking about what’s next – dedicated to delighting our customers wherever they find us. Feel our flavour in-store – with an immersive experience that’s full of surprises, or share in the magic of Gelatissimo at home.

And because our gelato is found all over the world, we’re never short of inspiration. Fresh ingredients spark fresh ideas, so let us bring the flavours of the world to you.

Gelato is our obsession and the world is our inspiration.

Our story began in 2002 where our first store opened in the heart of Sydney, right on King Street. The word-of-mouth spread and before long, there were queues out the door!

Today, our artisan gelato is made fresh in-store daily, with only the best ingredients. As well as our innovative flavours and indulgent ranges, We’re passionate about providing a range of vegan-friendly, made without dairy, and made without gluten options to suit all – we wouldn’t want you to miss out on a sweet treat with us!

With an array of flavours available in-store, choosing is half the fun.

Today we have stores across Australia, as well as globally across China, the Philippines, Singapore, Saudi Arabia, Bangladesh, India, Thailand and the United States. Our family is always growing, so we invite you to be a part of this journey with us as we share the love with delicious gelato!

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Rydalmere, AU
Year Founded
2002
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