USGroupAccountDirector

We’reon a mission to redefine B2B agency capabilities. Our approach goes further than just MQLs, developing strategies that drive post-sale impact and foster deeper, more meaningful customer relationships.

Our talented, flexible teamoperateson three core principles: inventive, constantly seekingnew solutions; authentic, committed to our true selves; and ambitious, daring to challenge norms.

Role:

Group Account Directorat Ledger Bennett, you will serve as a premier strategic visionary and a key driver of agency growth. You will command a substantial portfolio of enterprise accounts, spearheading macro-level marketing strategies that align with our clients’ overarching business objectives

This executive leadership role demands a proventrack recordof inspiring cross-functional specialist teams, cultivating high-value C-suite partnerships, and unlocking exponential organic revenue growth. You will be the ultimate champion of bold, award-winning, insight-driven B2B programs that redefine industry standards and deliver transformative business impact.

Measuring Success:

• Commercial performance vs. forecast (individual client level)

• Growth and retention ofallocatedaccounts

• Delivery of award-worthy work acrossallocatedclients

• Client satisfaction results ofallocatedclients

• Contribution to team development, culture, and cross-agency collaboration

of Responsibilities:

Client Direction:

• Cultivate and own executive-level relationshipswith key client contacts, actively identifyingopportunities toestablishnew senior stakeholder connections.

• Expertly orchestrateinternal specialist teams to ensure flawless delivery against strategic scopes of work, maximizing results and fostering growth opportunities.

• Develop clear, intentional scopes of workthat align with agency capabilities and empower the team to produce exceptional results.

• Proactively develop and manage strategic growth plansto identifysignificant cross-sell and service expansion opportunities.

• Continuouslymonitoraccount health, proactivelyidentifyingand mitigating potential risks and concerns.
  

Team Management:

• Manageateam ofAccountManagers,providingopportunitiesfor educationanddevelopmentinalignment withcareer paths.

• Leadquarterlyperformancemeetingstosupport key areas ofdevelopment

• Collaborate with global ClientServicesteamto ensureconsistencies inprocessesand quality of deliverables
  

Project Direction:

• Assume ultimate ownershipfor the successful, on-time, and on-budget completion of critical client projects and strategic initiatives, ensuring exemplary results.

• Leverage Monday.com and other advanced project management softwareto maintainhighly organized direction and transparent status updates.

• Craft concise, strategic briefsthat provide explicit direction, setting specialist teams up for the highest standard of work.
  

Commercial Management:

• Take full accountabilityfor an assigned portfolio of clients, demonstratingan in-depth understanding of annual forecasts and consistently delivering against commercial targets.

• Rigorouslymaintainconsistent billing plans and commercial reportswithin Monday.com and other agency documentation.

• Provide weekly, astute reportingon commercial risks and opportunities across clients, outlining proactive strategies to close existing gaps.

• Contribute definitive insightsto quarterly forecasting, offering a strategic perspective on client revenue pacing.
  

B2B Marketing:

• Consistentlydemonstratethought leadershipby staying ahead of B2B Marketingbest practices and technological advancements, continuously building a strong knowledge base across brand media, demand generation, and ABM.

• Set the standard for professional growth and education, actively mentoring junior members of the client services team and cross-functional team members.

• Share sophisticated insightswith internal teams and clients to critically inform strategy and creative

• Embrace a challenger mindset, consistently pushing for smart, bold, and impactful work over safe solutions.

Essential: Required Experience & Skills:

• 10+years ofagency experience,with a proventrack recordof managing and growing significant client portfolios.

• 8+yearsofprogressiveB2B marketingwith provenability to act as a primary strategic guide for clients and orchestrate complex, integrated B2B marketing programs.

• Demonstrated mastery in developing and managing large, complex strategies for enterprise accounts.

• Exceptional commercial acumen, with a documented history of consistently exceeding significant revenue targets.

• Outstanding ability to build and nurture relationships,possessingimmediate gravitas with senior and executive-level clients.

• Highly adept at leading and unifying multi-disciplinary teamsto execute fully integrated campaigns with precision and strategic foresight.

• Integrated Campaign Management:Extensive experience in leading multi-disciplinary teams to deliver cohesive, results-driven integrated marketing campaigns.

• Proficient understanding of performance marketing, withsignificant experiencein strategically overseeing paid media, ABM, and SEO/GEO initiatives.

• Superior writing and communication skills—clear, compelling, and strategically impactful, capable of influencing senior stakeholders.

• Advancedproficiencywith project management tools (e.g., Monday.com) and sophisticated performance data analysis and reporting.

Nice To Have:

• Experience with technology, SaaS, or professionalservicesclients.

• Knowledge of marketing automation, CRM systems, and ABM platforms.

• Familiarity with the Revenue Team™ concept and integrated agency models.

Location & Working Model:

• Based in New York, NY,regionwith a flexible, hybrid working model.

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