Job Description

Snapscale is seeking for a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US - based healthcare practice by communicating with Spanish-speaking patients. This is a remote role where you will handle appointment scheduling and follow-ups, inbound and outbound calls, insurance verification, and patient record management using EMR systems The role requires strong communication skills, attention to detail, and a compassionate, patient-centered approach.

Perks:

• Health Maintenance Organization (HMO)
• Competitive pay
• Government-mandated benefits
• 13th month pay
• Night differential pay
• Internet allowance
• Perfect attendance bonus
• Yearly salary increase
• Opportunities for career growth and development

Requirements

• Proficient in both written and spoken Spanish and English
• Minimum 6 months BPO experience in a Spanish bilingual account (required)
• Healthcare account experience in a BPO setting is a plus
• Experience working with U.S. clinics or hospitals is preferred
• Familiarity with EMR/EHR systems, insurance verification, patient scheduling, and inbound/outbound calling
• Strong communication and interpersonal skills with empathy for patient concerns
• Highly organized, detail-oriented, and reliable
• Must have a stable internet connection and a quiet remote work environment