Job Description

Company:

Marsh

Location: Bogotá (manages teams in Bogotá and USC)

Lead a team of SDP Enablement Specialists delivering project, change, and business analysis services across the Service Delivery Practice. Act as a player–coach responsible for program delivery, stakeholder management, quality, and alignment with US & Canada onshore teams.

Key responsibilities

• Manage the enablement team: set priorities, allocate work, coach team members, and track performance.
• Oversee a portfolio of enablement projects: define scope, create project plans, establish governance, manage budgets and timelines.
• Drive stakeholder engagement: serve as primary contact for senior stakeholders, provide status updates, and escalate risks.
• Lead change and adoption activities: coordinate communications, leadership briefings, FAQs, and reinforcement actions.
• Use data and dashboards to measure impact and identify improvements; apply lessons learned to future projects.
• Coordinate cross-regional collaboration and ensure alignment with US & C onshore teams.

Required qualifications

• Minimum 10 years managing end-to-end programs, transitions, or process migrations.
• 4+ years leading teams.
• Proven experience with global stakeholders and complex organizations.
• Strong stakeholder management, communication, and presentation skills.
• Detail‑oriented with demonstrated change management and delivery capability.
• Advanced English (CVs in English only).

Preferred

• Power BI experience (dashboards and data analysis).
• Experience with digital transformation, process automation, or tool rollouts from a learning/adoption perspective.
• Formal change management, program management, or business analysis certifications (e.g., PMP, Prosci, CBAP) or MBA.
• Experience coordinating across multiple countries and with English‑language education or work experience.

Core competencies

• Effective communication, analytical problem solving, collaboration, adaptability, empathy, and proactivity.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.