Job Description

US Accounts Receivable Specialist (Onsite | Night Shift) About PeoplePartners Great work starts with great people—and at PeoplePartners, a Great Place to Work® certified company , people really do come first. We connect talented professionals with exciting opportunities to work alongside global businesses, gain international exposure, and build careers that keep moving forward. You’ll be part of a vibrant, supportive culture where great work is recognised, learning is encouraged, and you’re trusted to make an impact. If you’re looking for more than your next job—and want a place where you can grow while doing work you’re proud of—you’ll feel right at home here. Role Overview There’s something satisfying about an account that balances, a payment that lands exactly where it should, and an overdue invoice that finally gets resolved. If that sounds like your kind of satisfaction, this could be for you. We’re looking for an Accounts Receivable Specialist to support one of our US-based clients. You’ll help keep customer accounts accurate, current, and under control while making the payment and billing experience as straightforward as possible. This is more than sending invoices and updating spreadsheets. You’ll own the details behind healthy customer accounts—from applying payments and investigating discrepancies to resolving overdue balances and answering customer questions. You’ll work remotely while collaborating with a US-based business, so accuracy, initiative, ownership, and confident communication will be essential. Key Responsibilities Record and accurately apply customer payments in the ERP. Process customer credit card payments. Investigate unapplied and unidentified payments. Research and correct account balances and payment discrepancies. Process duplicate payments, overpayments, refunds, and credits. Send customer invoices and statements. Follow up on past-due invoices via email and phone. Respond promptly to inbound Accounts Receivable inquiries. Manage assigned accounts and maintain accurate AR records. Recommend appropriate accounts for external collections. Process bad-debt write-offs when required. Monitor payment application, past-due balances, and unapplied AR credits. Support established Days Sales Outstanding (DSO) targets. Requirements Required Qualifications (Must-Have): At least 2 years of experience in Accounts Receivable or Collections . Experience researching and resolving open balances, unapplied or unidentified payments, and payment discrepancies . Experience handling duplicate payments, overpayments, credits, and customer refunds . Experience following up on past-due invoices and outstanding balances via email and phone. Experience responding to customer Accounts Receivable and payment enquiries . Proficiency with Microsoft Office applications . Experience with QuickBooks or similar accounting software . Experience using ERP/accounting systems such as NetSuite, Xero, Sage, Dynamics, or similar. Experience using CRM systems such as Salesforce, Zoho CRM, or similar. Experience using payment and invoicing platforms . Experience navigating banking portals and payment gateways . Strong attention to detail and accuracy when handling financial and customer account data. Ability to prioritise work, stay organised, document processes, take initiative, and make timely decisions . Strong organisational and time-management skills. Preferred Qualifications: Strong understanding of invoicing, payment allocation, account reconciliation, and debtor management . Experience managing a high volume of accounts while meeting collection and reporting deadlines. Experience with HubSpot . Familiarity with ChatGPT or other AI tools . Exposure to Canva or Adobe Creative Suite . Why Join PeoplePartners? At PeoplePartners, your career should give you more than a paycheck. It should give you room to grow. As part of our Great Place to Work® certified community, you’ll have the opportunity to build international experience while working with a US-based client—all from the convenience of a remote setup. You can look forward to a people-first culture , opportunities for career growth and continuous learning , meaningful employee engagement activities , and an environment where ownership, communication, and great work are valued. You’ll have the chance to strengthen your Accounts Receivable expertise, gain global exposure, and work with a team that wants you to succeed. Know your way around AR? Enjoy solving account puzzles? Believe customers shouldn’t have to chase you for answers? Apply today and show us how you keep the numbers—and the customer experience—on track. Work Details Employment Type : Full Time Work Setup: Onsite Location: PeoplePartners PH Office, Eastwood City, Quezon City Schedule: Monday to Friday, Night Shift (CST) Client: US-based Benefits PHP 3,000.00 - Monthly Transportation Allowance. Company-provided equipment. Night Differential Pay. Secondary Wi-Fi Modem. 21 Leave Credits Annually - Leave benefits begin on Day 1. 100% conversion of UNUSED leave credits. HMO on Day 1. 13th Month Pay. Monthly Gift Voucher. Milestone Tokens (Birthday/Anniversary/Christmas). A Life Beyond the Screen #WorkLifeBalance. Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.