Job Description

URBN is looking for a Social Responsibility Coordinator to help support our global business as part of the Global Trade and Compliance team. The Social Responsibility Coordinator will play a critical role in furthering URBN’s progress in the Social Responsibility space, working toward achieving the forward-looking CSR goals. The Social Responsibility Coordinator will help to ensure URBN products are sourced responsibly, URBN’s suppliers are compliant with its Code of Conduct, and risk within the supply chain is mitigated. The Social Responsibility Coordinator will actively contribute to new, exciting initiatives in the Social Responsibility space at URBN.

Role Responsibilities

• Support annual Social Compliance Audit program by reviewing third-party audits, and working directly with vendors on corrective action plans
• Support on-site factory assessments and monitoring
• Organize and maintain databases related to factories/audits
• Gather data to support reporting of key metrics to leadership team
• Assist with internal and external communications related to social compliance
• Act as liaison between third party audit firms and vendors
• Mitigate forced labor risk through continuous improvement of social responsibility due diligence program
• Assist with implementation of vendor-facing human rights related initiatives
• Support review of potential new vendors, to ensure alignment with URBN values and Vendor Code of Conduct; track Social Responsibility status of vendors being onboarded
• Assist with Supply Chain Mapping initiatives by working closely with vendors to ensure responses are collected efficiently and effectively
• Validate data gathered in Supply Chain Mapping initiative using provided resources
• Engage with third-party compliance management system to ensure vendors are supported and assessment objectives are clear
• Assist in collection of vendor risk score data to be provided to internal teams; Leverage third-party systems to effectively collect data needed to assign risk scores to vendors
• Contribute ideas to maximize efficiencies and improve current due diligence programs
• Continuously monitor industry resources to stay up-to-speed on current events and legislation that affect social responsibility

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Role Qualifications

• Extremely detail oriented with strong organizational skills
• Ability to prioritize and manage own time and workload
• Strong communicator with a flexible and adaptable approach to new challenges
• Demonstrated ability to effectively build relationships and collaborate across a global organization
• A tendency to see opportunity for improvement whenever possible, and bring new, innovative ideas to the team
• Ability to analyze information to drive business decisions, manage project plans and resources.
• Ability to work in a fast-paced, dynamic landscape, and adapt as needed
• High degree of proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent written and verbal communication skills
• Proactive, self-motivated, and strong team player
• Bachelor’s Degree or equivalent, highly preferred
• At least 3-5 years of experience in a Social Responsibility, Social Compliance Auditing or human rights related role, preferably in the apparel and/or retail industry
• Proven experience conducting and/or assessing Social Compliance audits, and understands relevant due diligence frameworks
• Clear track record of successfully supporting a Social Responsibility team
• A foundational knowledge of responsible sourcing, especially in the apparel industry
• General understanding of Social Responsibility initiatives and organizations in the apparel/retail industries

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The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits.