Job Description

URBN is looking for an HR coordinator! The HR Coordinator will be responsible for coordinating administrative tasks and activities for the Benefits and HR Operations Department, including, but not limited to, the responsibilities outlined below.

Role Responsibilities

Benefits Administration & Support

• Support the administration of health and welfare plans across North America.

• Coordinate regular benefit communications for all benefit-eligible populations.

• Organize materials and communications for open enrollment and ongoing benefits events.

• Manage the approval system for the Dependent Verification System.

• Complete employee benefit verifications and respond to general benefits inquiries via email and phone.

• Reconcile payments, track stop-loss reimbursements, and review utilization reports.

• Run monthly, bi-monthly, and quarterly reports and audits as needed.

• Coordinate wellness events and initiatives to promote employee well-being.

• Work directly with key vendors to ensure service level agreements are met.

• Handle all departmental billing and check requests.

• Facilitate weekly New Hire Orientation sessions for the Home Office, including presenting the Benefits overview and welcoming new employees each Monday.

Additional Job Responsibilities

Employee Support & Onboarding

• Handle employment verification requests and assist with the unemployment claims process by preparing required documentation, tracking claim status, and ensuring timely and accurate submissions.

• Assist with the I-9 process by supporting compliance efforts, monitoring completion status, and helping to identify and resolve issues—including those related to Social Security Number (SSN) corrections and E-Verify case support.

• Provide administrative support to the HR Department, including managing the HR inbox, handling departmental mail, and responding to routine policy and procedure inquiries.

Ad Hoc Projects

• Assist with special projects and tasks as assigned.

Role Qualifications

• 1-2 years of work experience in HR, Benefits, or retail management roles preferred.
• Exceptional written and verbal communication skills.
• The role requires a high level of integrity given the position's confidential nature.
• The ideal candidate should demonstrate strong organizational skills and the ability to independently prioritize daily tasks.
• Strong customer service attitude.
• Project management skills a plus.
• Experience with UKG a plus.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.