Job Description

About Us

Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. 

We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them.

We are always excited to bring new talent into the room, especially if you share our values:

Progressive — we move with the mood Creative — we champion limitless minds Inclusive — we open our platforms to all communities Responsible — we work to reduce our impact on the environment Compassionate — we care for each other beyond the 9 to 5

Sound like you, why not join us?

The ideal candidate will be an experienced self-manager with commercial fashion retail experience. Speed and accuracy of decision making is key, so history working in a fast-paced commercial business is critical. This role will suit someone capable of managing project work whilst also running the day-to-day demands of a busy department.

What You'll Be Doing

• Drive and maintain departmental standards, ensuring all garments excel in fit, performance, and customer satisfaction while strictly adhering to global legislation.
• Take full ownership of assigned product classes. Conduct live model fittings and execute deep technical, investigative work to deliver flawless products.
• Effectively communicate with our global supply chain, manage factory bases (supporting ethical compliance), and contribute insights to our overarching sourcing strategy.
• Analyse and approve fabric/garment test reports, monitor quality control, and deep dive into product returns to implement corrective actions.
• Partner closely with Buying, Design, and internal technical teams, as well as cross-functional stakeholders across the EU and North America.

What You'll Need

• Deep knowledge of fabric, garment construction, measuring, and multi-product manufacturing.
• Strong technical drawing and pattern-cutting skills are essential (experience with 3D pattern-cutting tools is a great bonus).
• A proven history of making smart, prompt, and flexible commercial decisions under pressure.
• An exceptional self-manager who builds strong, collaborative relationships across global borders.
• Understanding of the Urban Outfitters brand and customer.

The Perks

Work-life balance:

-Flexible start and finish times

-Bring your dog to work

Wellbeing:

-Employees Assistance program to support with mental, physical and financial health

-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships

-Private Medical Insurance

Employee Discount:

-Up to 40% off at all URBN Brands!

Community:

-One paid day to either volunteer or fundraise for a charity of your choice

Travel:

-Cycle to work scheme

- Season ticket loan

Continued Development:

-We offer structured support within the business alongside continued learning and development

#UrbanEU #LI-SW1

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.