Job Description

• Job Title Upper Deck: Expeditor
• Entity Cooperstown All Star Village
• Reports to Outlet Manager
• Pay Range $16-22/hr.
• Location Oneonta, NY
• Employment Type Seasonal
• Anticipated Start Date No Earlier than May 15th
• End Date September

About Property

Cooperstown All Star Village is the premier youth baseball tournament destination in Oneonta, NY, delivering exceptional food and beverage experiences to athletes, families, coaches, and spectators. Our diverse dining outlets, including high-volume concessions, family-friendly restaurants, casual sports bars, and team-focused dining spaces. Here are Cooperstown All Star Village, we combine innovative menus, energetic service, and modern operational tools such as MarginEdge, Square POS, and 7Shifts to drive revenue, maximize efficiency, and elevate guest engagement.

We are-seeking-a reliable and motivated High-Volume expeditor to support our fast-paced kitchen operations. The Kitchen Expeditor acts as the communication link between the front-of-house and back-of-house teams, ensuring that all food orders are prepared accurately, plated correctly, and delivered in a timely manner. This role oversees the coordination of ticket flow, prioritizes orders during high-volume service, and maintains quality and presentation standards. The Expeditor works closely with cooks, servers, and management to support smooth kitchen operations and exceptional guest service.

Key Responsibilities

• Coordinate communication between kitchen staff and front-of-house to ensure accurate, timely food delivery

• Manage ticket flow, organize order sequence, and prioritize dishes during peak service periods

• Inspect plates for correct portioning, presentation, temperature, and accuracy before they leave the kitchen

• Communicate order changes, modifications, and special requests quickly and clearly to kitchen staff

• Ensure that all completed dishes are delivered to the correct server or runner without delay

• Maintain a clean and organized expo line, including garnishes, plating utensils, heat lamps, and service windows

• Assist in resolving order issues, shortages, or delays to maintain smooth service

• Support kitchen staff by relaying urgent requests, communicating wait times, and helping prevent bottlenecks

• Monitor timing of all kitchen stations to ensure coordinated plate release for multi-item orders

• Uphold food safety, sanitation, and quality-control standards during all phases of service

• Collaborate with management to improve service flow, guest satisfaction, and communication practices

• Assist with end-of-shift cleanup, restocking, and preparation for the next service as needed

Qualifications

• Previous experience in a kitchen, food service, or hospitality environment preferred

• Strong communication skills and the ability to coordinate between FOH and BOH teams

• Ability to multitask and remain organized in fast-paced, high-pressure environments

• Keen attention to detail, especially regarding food presentation and accuracy

• Basic understanding of kitchen stations, cooking terminology, and food safety practices

• Ability to stay calm and effective during rush periods

• Strong problem-solving skills and ability to prioritize tasks

• Dependable, punctual, and able to work well both independently and as part of a team

Working conditions /Physical Requirements

• Must be able to stand and walk for extended periods (up to 8–10 hours)

• Frequent reaching, bending, stooping, and lifting of items up to 25–40 lbs

• Exposure to hot, humid environments, including proximity to ovens, grills, and steam

• Fast-paced, high-noise kitchen environment

• Requires working evenings, weekends, holidays, and peak seasonal periods as needed

• Must be able to work in close quarters and maintain situational awareness for safety

• Ability to perform repetitive tasks, maintain focus, and sustain a high level of energy throughout service

Benefits

• Performance-based wage increases

• Flexible scheduling (with peak-period requirements).

• Access to certifications, training programs, and professional development.

• Regular performance reviews with actionable feedback.

• Opportunities for cross-training and collaboration across departments.

Cooperstown All Star Village is committed to creating a collaborative, innovative, and high-energy environment where team members can grow and contribute to unforgettable guest experiences. We encourage passionate, adaptable candidates to apply and help elevate our culinary operations.

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