Our Member Service Representatives are responsible for providing a variety of services including working the teller line, opening new accounts, originating loans, establishing deposit products, assisting the Virtual Solutions Center, and providing service for established accounts. Our Member Service Representatives ensure members are promptly and professionally served, following all service standards. They also educate members on products and services available at the credit union. MSRs have established goals for cross-selling products and services to members.
Member Service Representative must have strong availability Monday -Friday until 6:00PM, and 2:00PM on Saturday. Opening is in Kalamazoo, Michigan.
PM20
KCCU, headquartered in Battle Creek, Michigan is a full service financial institution serving people who live, work, worship, or attend school in Greater Southwest Michigan. With more than $795 million in assets and over 47,000 members through 13 branches in Battle Creek, Kalamazoo, Portage, Three Rivers, Marshall and Grand Rapids, and provides more than 200 surcharge-free ATMs locally. A community leader since 1941, KCCU consistently outperforms other financial institutions with a service satisfaction rating of 96% and a long history of growth.
Our vision is to provide financial opportunity, choice, and lifelong value to our members and our community.
