Standard Bank Group

Universal Banker (Various Locations)

Standard Bank Group  •  Nairobi, KE (Onsite)  •  4 hours ago
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Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To take demand from Personal Banking clients for banking matters ranging from lending, transactional & investment products to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g. CBK, IRA) requirements.

Qualifications

Type of Qualification: Bachelor's degree in any discipline

Experience Required

3-4 years

  • Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
  • Experience in sales within the banking industry or related service sectors such as Insurance, SACCOs, and other Financial Services institutions

Additional Information

Behavioural Competencies:

  • Convincing People
  • Following Procedures
  • Interacting with People
  • Seizing Opportunities
  • Taking Action
  • Team Working

Technical Competencies:

  • Application & Submission Verification
  • Banking Process & Procedures
  • Client Acceptance & Review
  • Customer Understanding
  • Processing
  • Product Knowledge
Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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