Job Description

Who We Are

Superior Customer Service

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

$1,500 New Hire Sign-On Bonus – UNIVERSAL BANKER

Position: Full-Time Universal Banker

Location: Saline County, Arkansas

Ready to grow your banking career with a team that’s been recognized as one of Arkansas’ Best Places to Work for seven consecutive years? First Service Bank is looking for a dependable, energetic, and customer-focused Universal Banker to join our award-winning team!

As a Universal Banker, you’ll have the opportunity to work alongside teams at multiple First Service Bank locations, providing branch coverage where needed while delivering the exceptional service our customers have come to expect.

Why You'll Love Working with Us:

• $1,500 New Hire Sign-On Bonus!
• Be part of a professional team that values excellence and innovation.
• Work in a supportive and engaging atmosphere where your skills will shine.

What You’ll Do:

We’re not just hiring a banker—we’re looking for a community influencer. Someone who will be a voice for the customer, a champion of service, and a pillar of positivity in our banking family.

What will you do:

• Travel between assigned First Service Bank locations to provide branch coverage based on staffing and business needs.
• Welcome customers and provide friendly, knowledgeable, and exceptional service.
• Process deposits, withdrawals, transfers, payments, and other banking transactions accurately and efficiently.
• Open new accounts and assist customers with account maintenance and service requests.
• Build relationships with customers and identify opportunities to connect them with products and services that meet their financial needs.
• Educate customers about digital banking tools and other available banking services.
• Maintain and balance a cash drawer while following established cash-handling procedures.
• Assist with branch opening, closing, and daily operational responsibilities as assigned.
• Protect customer information and maintain confidentiality.
• Follow Bank policies, procedures, security requirements, and applicable banking regulations.
• Build strong working relationships with associates across multiple locations and adapt quickly to different branch needs.
• Provide dependable coverage and contribute to a positive customer and associate experience wherever assigned.

What We’re Looking For:

• Customer-focused and enjoy building relationships.
• Dependable, flexible, and comfortable working at multiple locations.
• Able to adapt quickly to changing schedules and business needs.
• Detail-oriented with strong organizational and communication skills.
• Comfortable handling cash and completing financial transactions accurately.
• A team player who can quickly become part of the team at any location.
• Experienced in banking, cash handling, retail, sales, or customer service preferred.

Schedule & Availability

First Service Bank’s standard hours of operation are 8:00 a.m. to 5:00 p.m. This position also involves branch opening and closing procedures. Associates may be scheduled to report up to 15 minutes before opening or remain up to 15 minutes after closing to complete required opening and closing responsibilities.

Preferred but Not Required:

• Previous cash handling experience
• Previous banking experience
• Residency within 30 miles the First Service Banking branch in Saline County, Arkansas or willingness to relocate.

Why Join Us? This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipend to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Ready to make a difference and join our award-winning team? Apply now and let’s create something amazing together!