Job Description

Some Careers Grow Faster Than Others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking a high caliber professional to join our team as a Universal Banker.

In this role, you will:

• Engage and Discover Customer Needs on Branch Entry
• Fulfill Customer Needs
• Acquire New to Bank Premier Customers
• Deliver Service Excellence
• Promote and Deliver Digital Engagement
• Support the Branch
• Protect the Bank - through vigilance against fraud, Knowing Your Customer, adhering to regulations/policies and minimising operational risk
• Contribute to and maintain an environment where the wider Branch team can maximise performance to achieve business objectives whilst providing the highest quality service.

To be successful in this role, you should meet the following requirements:

• Understanding of Bank products and services
• Knowledgeable on branch systems (i.e., HUB / MWS / Evolve, EMEA, ServiceSync among others)
• Should attend the following courses: signature verification, counterfeit detection (PHP and FCY)
• Should be aware of foreign exchange and related regulations
• Knowledge and application of branch processes and guidelines
• Must be a Bachelor's Degree Holder
• Preferably has relevant Teller experience

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.