Job Description

Unit Supervisor - Transaction Monitoring

BSA Compliance Unit

FirstBank PR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview

The Unit Supervisor supports the execution of the FirstBank’s Customer Monitoring Process focused primarily on Bank Secrecy Act and Anti-Money Laundering laws and regulations. Provides support to the BSA Assistant Manager mainly through the direct supervision over the execution of the Compliance Specialists and Compliance Analyst’ duties and responsibilities within the BSA Unit, such as reviews alerts (Deposit & Lending accounts), provide training and coaching, participating in systems implementations testing on the BSA Unit. Support management on written procedures when appropriate.

What You’ll Need to Succeed

• Participate in and contribute to the execution of the Bank’s BSA/AML and OFAC Compliance Program, ensuring alignment with corporate compliance and strategic direction and recommend actions based on internal and external industry developments within area of responsibility.
• Distribute assignments and tasks to Compliance Specialists and/or Compliance Analyst under his/her supervision.
• Monitors daily production and reports progress weekly and monthly.
• Holds periodic staff meetings to discuss objectives and progress with Compliance Specialists/Analyst under his/her supervision.
• Reviews submitted by the Compliance Specialists/Analyst by selecting sample of the alerts completed by the employees under his/her supervision.
• Ensures that the alerts generation is completed and responsible for the assignation of alerts complete.
• Acts in a lead capacity providing daily guidance and expertise to ensure compliance with the Bank’s policies and procedures, training and continuous on-one and group coaching to Compliance Specialists/Analyst under its supervision.
• Identifies areas for continuous improvement through verbal and written communications to support the development of the Compliance Specialists and/or Compliance Analyst under his/her supervision.
• Maintains Compliance Assistant Manager informed about any referral for unusual activity or change in procedures or processes that may impact the BSA/AML Program. Documents and refers investigation results when needed.
• Identify and escalate matters requiring management attention to the Assistant Manager.
• Provide support with BSA/AML and OFAC compliance examinations, and/or compliance audits or reviews.
• Drafts responses to internal audit requests.
• Support Compliance Manager in all implementations action plans to address internal audit recommendations, as required.
• Prepares and discusses production, quality, and metrics as needed.
• Collaborate with systems implementations testing, for both BSA and Business Units, as well as writing step by step guidelines and amending written procedures as needed.
• Responsible for performance management and overall development and operations within the assigned tasks of the Groups of Specialists and/or Analyst under supervision. Evaluate performance, learning and capability to identify special training needs to increase team efficiency.
• Perform other duties as assigned.

· This position requires direct supervisory responsibilities of a team of Compliance Analyst.

Competencies

· Possess strong written and oral communication skills to prepare well-written business reports.

· Fluent in English and Spanish. Excellent writing skills in English and Spanish.

· Strong supervisory skills, interpersonal communication, leadership, and teamwork oriented.

· Problem solving, detail oriented and able to multitask.

· Decision-Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.

· Knowledge of BSA/AML and OFAC laws and regulations.

· Able to work in a fast-paced and stressful environment.

· Strong analytic and Strong proofreading skills along with a focused attention to detail and aptitude for high degrees of precision and quality.

· Maintains and promotes a high standard of confidentiality and strong ethical values.

· Able to work with a minimum of supervision.

· Organization and prioritization skills.

· Proficient with applications such as Excel, Word, Outlook, Power Point.

· Sound judgment and proper criteria for establishing priorities correctly.

· Ability to maintain confidentiality of sensitive material.

· Must be able to work on several tasks simultaneously observing excellent quality standards.

· Proficient in the Bank’s Core Systems.

What You’ll Need

· Bachelor’s degree in finance/Banking/Accounting or the related field; or minimum 3 years performing relevant regulatory compliance functions in the banking industry, and knowledge of BSA/AML and OFAC laws and regulations.

· Prior experience working in a compliance position in the banking industry preferably in BSA/AML, branches or back-office operations, or interna/external audit.

· Bilingual candidate, English and Spanish speaking and writing, including the ability to speak, read, and write in both at a collegiate level including the use of business terms.

· Ability to analyze complex standards, laws and regulations and relate those laws to operational procedures, company policies, and industry trends.

· Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook) is necessary to complete assigned tasks and projects.

· Prior Supervisory experience is desired but not required.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

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