Job Description

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

The Unit Secretary provides reception and clerical assistance to a Shepherd Program, taking on special projects as needed. This role allows for interaction and engagement with staff and patients across the continuum to help ensure exceptional patient care, safety, and unit and other services.

The Unit Secretary assists patients and staff as necessary in the applicable program of role assignment.

Accountabilities:

• Effectively handles incoming/outgoing phone calls on multiple lines, meeting the needs of callers if possible and directing the caller to the appropriate source when necessary.
• Assists in filing, copying and maintenance of medical records.
• Obtain consent forms.
• Greets visitors and patients in a friendly and considerate manner.
• Maintains copier/fax/printer supplies and maintenance.
• Maintains cleanliness of reception and common areas.

-Schedules procedures at Piedmont as needed.

-Calls appropriate Physician, APP & Wound Nurse for Admissions.

-Scans into EPIC and On Base.