Job Description

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Work Shift

Variable

Work Day(s)

Variable

Shift Start Time

7:00 AM

Shift End Time

7:00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Provides clerical support to patient care area(s) to ensure delivery of effective and efficient services. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 2 years of experience in a clerical role

Preferred Qualifications

• Experience in a medical setting
• Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
• Experience in medical terminology
• Unit Secretary (US) certification

Education

• High school diploma or equivalent

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment (in clinical areas)

Job Responsibilities

• Provides customer service support to internal and external customers with clear and concise communication, e.g., warm greeting protocol, directions, visitor hygiene instructions, visitations guidelines.
• Distributes and collects appropriate paperwork and forms, e.g., phone list, round sheets, care boards, surgical and medical packets, lab labels.
• Maintains patient census and patient identification information. e.g., Epic, census book, patient charts, patient labels.
• Orders and maintains appropriate inventory of unit supplies, e.g., office supplies, formula, blood bank, i-STATs.
• Orients new associates in appropriate unit secretary duties.
• Collects daily line day data.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Administrative Support