Department: Student Life
Location: Westshore Campus
Reports To: Director, Student Life
Recruitment Type: External/Internal
Requisition ID: req7369
Employment Type: Full-Time Support Staff
Union Position: Union
Work Schedule: M-F 8:30am-5pm some occasional evenings or weekends possible depending on needs of the Department
Number of Openings: 1
Provides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversified tasks related to unit operations.
Duties and responsibilities includebut are not limited to:
Determines work procedures, prepares work schedules and expedites workflow
May assist staff by scheduling and coordinating support activities
Provides orientation and training to part time staff
Provides customer service for students, faculty and community patrons by assisting with software support and training, resolving logon issues, monitors classroom equipment and prepares classroom spaces
Supplies operational support to college departments
Contributes in department initiatives, seminars and workshops
Maintains general clerical activity records and compiles basic unit reports
Studies and standardizes procedures for improvement within the unit
Prepares for submission and create budget entry as needed
Functionally supervise student assistants in the assigned unit
Performs other related duties within the job gradeand job classification as assigned
High School Diploma/GED
Three years of experience servicing students in an academic setting
Administrative support experience
One year of previous functional supervisory experience
Excellent written and verbal communication skills
Strong customer service skills
Skills in keyboarding, basic math, basic grammar, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)
Sensitivity to appropriately respond to the needs of the community
Associate Degree
Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)
Advanced level presentation software skills
Experience with Banner Student Information System
Previous experience with assisting in monitoring and preparing a departmental budget
Work is performed in an office setting with moderate noise level. The work schedule is standard college business days/times. Must be able to bend, squat, kneel, reach overhead and lift up to 40 lbs.
This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 05. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.
Target Hiring Rate: Minimum salary $40,156/annually
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
