Job Description

Role : Unit Coordinator

Role Purpose:

To Enhance support function to frontline Staff’s by timely & error free processing of DSU Asset finance by abiding ADIB
Policies & Procedures.

Key Accountabilities of the role

 To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements  To ensure all the applications are entered into the system are error free and as per policy.  To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Don’ts polices.  To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.  To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.  Maintain defined MIS as per business requirements  Adhoc requests as per business requirement  Identify and close process gaps to improve efficiency to ensure seamless customer experience.  Adhere to ADIB policy/procedure.  To attend assigned training for self-development

Specialist Skills / Technical Knowledge Required for this role:

 Broad knowledge of Retail Banking products & services  Business Communication Skills  MS Office  Good Knowledge of UAE banking practices, regulations & risks.  Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customer relationships.