Job Description

At NorthBay Health the Unit Clerk/Certified Nursing Assistant (UC/CNA) is responsible for general clerical and reception duties, and for the delivery of assigned patient care duties under the direction and supervision of a licensed, professional nurse. The UC/CNA, utilizing the Jean Watson Nursing Theory of Caring and the Relationship Based Care Model, provides assistance to patients in accordance with the functional and developmental needs of each patient. Supports the mission, vision, values and expectation of excellence of the organization.

PRIMARY JOB DUTIES

• Performs treatments within scope of nursing assistant practice.
• Documents care provided on appropriate records.
• Reports change in patient condition to licensed professional nurse.
• Assists in maintaining a clean, safe environment for patients, self and co-workers and reports any unsafe conditions to the appropriate personnel.
• Transports patients via wheelchair or gurney between hospital departments and assists ambulatory patients between departments.
• Performs Safety Attendant duties as directed.
• Utilizes effective verbal and written communication with patient and family, physicians, and all other members of the healthcare team. Provides hand-off communication when relieved of duties and/or at shift change.
• Acknowledge individual responsibility for appropriate use of resources including equipment and supplies.
• Actively participates in and contributes to NorthBay programs and/or initiatives designed to maximize the return on organization financial resources through improvements and service delivery, reduction in expenses, and/or optimization of revenue.

Education:

• Graduate of certified program for CNAs.
• High school graduate or equivalent.
• Course in medical terminology preferred.

Licensure:

• Valid and current California CNA certificate.
• Current AHA or equivalent CPR certification.

Experience:

• Previous unit clerk, clerical and/or one-year experience as CNA in an acute care setting preferred.
• Must demonstrate and maintain current knowledge and skill in providing appropriate care for patients in the Geriatric, Adult, and Adolescent and Pediatric age groups.

Skills:

• High level of initiative and independent work skills.
• Basic computer skills.
• Excellent organizational and time management skills.

Interpersonal Skills:

• Interacts with patients, staff and visitors in a pleasant, cooperative, and courteous manner.

Work Hours:

• FTE: 0.8 (Part-Time)
• Schedule: 32 hours weekly
• Shift Length: 8-hour shifts

Interpersonal Skills and Values

Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.