Job Description

Job Location: CARROLL LUTHERAN VILLAGE INC - WESTMINSTER, MD 21158
Salary Range: $17.50 - $21.33 Hourly

Join Our Team at Carroll Lutheran Village! We’re currently seeking a dedicated Full Time Unit Clerk to become part of our caring and mission-driven community. This position is 8:00am-4:00pm, Monday-Friday. The Unit Clerk provides clerical, administrative, and communication support to ensure efficient operation of the health care center nursing unit.
At Carroll Lutheran Village we’re more than just a workplace, we’re a not-for-profit organization that puts people first. That means valuing every resident we serve and every team member who supports them. Here, your work is more than a job, it’s a meaningful part of something bigger.
Apply Today and come see the Difference!
What You’ll Do as a Unit Clerk at Carroll Lutheran Village:
- Maintain and organize unit documentation including rosters, daily census, 24-hour reports, admission charts, resident identification records, and required nursing forms.
- Coordinate clerical functions such as preparing transfer paperwork, managing lab work and diagnostic orders, updating emergency and nursing phone lists, and filing necessary reports.
- Monitor and maintain supply inventory by stocking, organizing storage areas, and submitting purchase orders; assist with receiving oxygen deliveries.
- Support communication on the unit by answering telephones, paging as needed, delivering messages, greeting visitors, and providing directions.
- Assist with scheduling HCC nursing staff and completing time-tracking duties in Kronos.
- Prepare and submit billing sheets, resident charge slips, and other required documentation to the Business Office.
- Help orient new personnel and participate in required in-service and continuing education programs.
- Promote resident safety and dignity by ensuring accurate armbands/headboard labels, responding to call bells when necessary, knocking before entering rooms, and maintaining confidentiality.
- Report any allegations of resident abuse or misappropriation of property immediately.
- Maintain a calm, organized, and supportive environment at the nurses’ station and throughout the unit; collaborate effectively with all departments.
What You'll Love About Carroll Lutheran Village and LSMMD:
Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future!
- Our supportive, collaborative, and fun work environment.
- Opportunities to learn and grow!
- Competitive salary
- Generous Vacation package
- Contributions to a 403(b) Retirement Savings Plan.
- Tuition Reimbursement and Scholarship Opportunities.
- Paid Professional Development.
- Use of our On-Site Fitness Center and Indoor Pool at No Cost.
#INDSPN

QualificationsWhat You’ll Need as a Unit Clerk with Carroll Lutheran Village:
Education | Experience
- High school diploma or equivalent required.
- Minimum of three (3) years of experience in an administrative or secretarial role.
- Post-secondary coursework or certification in medical office administration, health information management, or related field preferred.
- Previous clerical or administrative experience in a healthcare, long-term care, or medical office setting preferred.
- Proficient in Microsoft Office Suite, including Word, Excel, Publisher, Outlook, and PowerPoint.
- Familiarity with regulations and standards governing long-term care is preferred.
Knowledge, Skills and Abilities
- Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.
- Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and tactfully with individuals at all levels, including residents, staff, families, external vendors/authorities, and the public.
- Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment.
- Proven ability to work both independently and collaboratively within a team environment, demonstrating a cooperative, respectful, and compassionate approach to colleagues and resident care.
- Skilled in the use of standard office equipment and technology.
- Maintains professionalism, composure, and a positive attitude when managing challenging situations.
- Physically able to move throughout the workday and lift items up to 20 pounds using safe handling practices.
- May be necessary to assist with resident evacuation during emergency situations.
Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.
LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.