Job Description

About the role

Based on the vibrant UOW campus, you’ll be a key part of the UniShop team—bringing strong attention to detail, commercial awareness, and a passion for customer service to help position UniShop as the go-to destination for textbooks, books, and literary experiences.

This is a hands-on role where you will take ownership of textbook operations while also contributing to events, community engagement, and the overall growth of the bookshop.

In the role you will:

• Build and maintain strong relationships with academic staff, publishers, suppliers, and the wider community
• Coordinate and process academic course materials and textbook requirements
• Manage book ordering, inventory levels, and ensure stock accuracy
• Support the delivery of an exceptional in-store and online customer experience
• Plan and deliver engaging internal and external book events
• Lead and grow the UniShop Book Club, including monthly selections and sessions

• Contribute to visual merchandising and ensure the shop reflects current trends in books

About you

You are passionate about books and understand the industry, from publishers to trends and events. You are equally comfortable behind the scenes managing stock and systems as you are on the shop floor engaging with customers.

You are proactive and organised and thrive in a collaborative environment taking pride in delivering high-quality outcomes.

To succeed in this role, you’ll bring:

• Experience in stock purchasing, inventory management, or retail operations
• Sound knowledge of the book industry
• Strong attention to detail and administrative skills
• Excellent communication and relationship-building abilities
• A customer-first mindset with experience in retail or service environments

In return, we offer the following perks and benefits:

We have a generous package on offer to ensure you get the most out of your Pulse experience:

• Generous leave entitlements including concessional leave, (paid time off between Christmas Day and New Years Eve each year, in addition to your annual leave.) and birthday leave (take a day to celebrate another lap around the sun!)
• Salary packaging available, including the ability to salary sacrifice campus parking and a gold gym membership with UniActive for only $2 per week.
• Opportunities to learn and grow beyond retail. UOW Pulse runs gyms, retail outlets, student engagement activities, UniBar and more on campus, with all business units working together to enrich student experience and bring the campus to life.

About us

UOW Pulse is a not-for-profit organisation that enhances campus life for students and staff through events, entertainment and experiences. We work across a diverse range of outlets and commercial sectors to provide and deliver a memorable experience for the entire UOW community.

Nestled within the scenic UOW campus, this location offers convenient access to the UniActive gym and pool, a range of dining options, Village Grocer, a chemist, hairdresser and a post office—everything you need for your daily essentials, all in one place.

UOW Pulse is a proud Child Safe Organisation. We take the safety of children and young people that we employ, support and care for seriously, and have a zero tolerance for child abuse. We have strict guidelines, policies, procedures, processes and training in place to support our teams in interacting with and working alongside children and young people. We aim to create a reflective culture of continuous improvement, where advocacy for children and young people is championed. The wellbeing of children and young people is at the forefront of what we do and the decisions we make. Hear what the children at Kids’ Uni have to say

For more information, please refer to the job description. To apply, upload a current resume and cover letter outlining why you believe you're a good fit for the role.

Applications close Monday 10th June 2026.

UOW Pulse is the social hub of the University of Wollongong. We offer entertainment and activities, food and retail, children’s services, student engagement, sport, recreation and much more. We offer a quality community to complement the student’s academic life with our sole purpose being to create the ultimate dynamic and engaging campus environment to enhance the community university campus experience. UOW Pulse prides itself on living its individual values of Support, Community, Agility, Quality and Play, within and incorporating the values of Integrity, Passion, Courage, Excellence and Collaboration