MANTECH seeks a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA This is an onsite position.
This role supports the design, implementation, and maintenance of mission-critical voice, video, and networking solutions within a secure environment.
Responsibilities include but are not limited to:
Perform system firmware and hardware upgrades to deliver high-quality Unified Communications services to the workforce
Analyze program metrics, ensure schedule compliance with customer guidelines, and recommend corrective actions
Identify operational risks and present structured mitigation recommendations to management
Solve operational voice and video challenges and diagnose/resolve issues with vendor-specific video teleconferencing systems
Interface directly with cybersecurity teams to satisfy requirements, track POAMs, and maintain system certifications
Plan, evaluate, and coordinate local and remote voice/data communications equipment installations
Schedule and perform periodic system patching and maintenance to ensure RMF compliance
Provide converged Voice/VTC solutions in MS Windows LAN/WAN environments
Minimum Qualifications
Bachelor's degree with 7+ years of Voice over IP (VoIP) or Video Teleconferencing (VTC) system implementation experience
Experience implementing multi-vendor VoIP and VTC products in RMF environments
Experience with DHCP and DNS configuration
Current CCNA certification
Current IAT level II certification, ex., Security+
Current IAT level III certification (SecurityX or CASP+), or be willing to obtain within 6 months of hire
Experience designing and implementing Voice or Video Quality of Service (QoS) solutions and using core Cisco tools, ex., Communications Manager, Unity Connection, Emergency Responder, Prime, TMS, CMS, or ESX
Preferred Qualifications
Master's degree (M.A./M.S.) in a technical discipline
CCNP Collaboration certification
Possess ITIL Foundations Certification
Demonstrated experience working in a SAP environment as a Unified Communications Engineer
Clearance Requirements
Must have current or active Top Secret clearance with SCI eligibility
Must be eligible to obtain Special Access Program (SAP)
Physical Requirements
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
MANTECH is more than a technology company. We are a company dedicated to service, and we consider our work a part of the public trust. The people of MANTECH are privileged to work for the security of the United States, the welfare of our service members and veterans, the protection of our communities, and the cause of better health care.
We have served the nation for more than 57 years, and in that time we have continually changed and grown to provide the technology that government needs to meet new challenges. We seek people with the same strong ethic of service, creativity, energy, and dedication to serving our country.
We are comprised of more than 9,800 talented employees around the world. Nearly 40% of our employees are veterans. Many others come from the Intelligence Community, Homeland Security and federal civilian agencies. We understand our customers’ challenges because we know their world firsthand.
When Federal managers and military leaders face tough challenges in cyber, data collection & analysis, enterprise IT or systems and software engineering, they turn to MANTECH to get the job done right. These professionals trust MANTECH and stay with us for years because we understand their needs and tackle their most complex challenges head on. They know that reaching their goal is our ultimate objective.
