
Unified Commerce Business Analyst
Whatyou’lldo:
Analyseand map end‑to‑end omni & retail processes,identifyinggaps and dependencies
Translate business needs into clear requirements, user stories, workflows, and documentation
Partner with Product Owners across channels (POS, OMS,WebshopApp, CRM & Loyalty) as well as the business
Collaborate with SAP and Integration teams to understand systembehaviour, data flows, and impacts
Support testing,validatesolutions, and help drive release readiness
Facilitate workshops, structure complex topics, and bring clarity to ambiguous problem spaces
Support processes, including:
Performing integration impact assessments as part of the business case
Checking for duplication with existing applications or unused modules/features
Ensuring operability and confirming ownership within Business Technology for mission‑critical systems
Coordinating required involvement from the Enterprise Architect at defined checkpoints
Supporting Security (GISO) and Privacy requirements prior to contracting or onboarding decisions
Ensuring platform compatibility and flagging exceptions for approval
What you bring:
Retail / omnichannel background with a strong understanding of store & digital workflows
Self‑driven, independent working style; you learn fast, structure ambiguity, and move work forward
Strong problem‑solving skills and comfort with complex, interconnected systems
Experience with commerce platforms and preferably SAP and integrations (APIs/middleware/event flows)
Hands-on with JIRA, requirement refinement, and testing workflows
Able to flex across channels as priorities shift
We’re looking for a self‑starter with a proactive mindset who works independently and can steer Unified Commerce initiatives end‑to‑end - which is why experienced navigating complex landscapes is essential. You’re detail‑oriented and a strong problem solver, thriving in a fast‑paced retail technology environment. You feel confident working through complex processes and enjoy collaborating with multiple Product Owners and teams. You bring experience across retail and omnichannel flows, with preferable exposure to SAP and integrations. As our Unified Commerce landscape evolves, flexibility is key, your work will span multiple channels and domains as needed.
We’re looking for a self‑starter with a proactive mindset who works independently and can steer Unified Commerce initiatives end‑to‑end - which is why experienced navigating complex landscapes is essential. You’re detail‑oriented and a strong problem solver, thriving in a fast‑paced retail technology environment. You feel confident working through complex processes and enjoy collaborating with multiple Product Owners and teams. You bring experience across retail and omnichannel flows, with preferable exposure to SAP and integrations. As our Unified Commerce landscape evolves, flexibility is key, your work will span multiple channels and domains as needed.
Whatyou’lldo:
Analyseand map end‑to‑end omni & retail processes,identifyinggaps and dependencies
Translate business needs into clear requirements, user stories, workflows, and documentation
Partner with Product Owners across channels (POS, OMS,WebshopApp, CRM & Loyalty) as well as the business
Collaborate with SAP and Integration teams to understand systembehaviour, data flows, and impacts
Support testing,validatesolutions, and help drive release readiness
Facilitate workshops, structure complex topics, and bring clarity to ambiguous problem spaces
Support processes, including:
Performing integration impact assessments as part of the business case
Checking for duplication with existing applications or unused modules/features
Ensuring operability and confirming ownership within Business Technology for mission‑critical systems
Coordinating required involvement from the Enterprise Architect at defined checkpoints
Supporting Security (GISO) and Privacy requirements prior to contracting or onboarding decisions
Ensuring platform compatibility and flagging exceptions for approval
What you bring:
Retail / omnichannel background with a strong understanding of store & digital workflows
Self‑driven, independent working style; you learn fast, structure ambiguity, and move work forward
Strong problem‑solving skills and comfort with complex, interconnected systems
Experience with commerce platforms and preferably SAP and integrations (APIs/middleware/event flows)
Hands-on with JIRA, requirement refinement, and testing workflows
Able to flex across channels as priorities shift

Welcome to Hunkemöller, Europe’s leading lingerie brand with a proud history dating back to 1886. With over 900 stores across 19 countries, our mission is simple: to make every woman feel her most beautiful and authentic self. From life’s everyday moments to its most significant occasions, we believe lingerie plays an essential role in expressing individuality, style, and confidence. Every day is filled with new possibilities, and at Hunkemöller, we embrace each one.
Our story is more than just about lingerie — it’s about our passionate teams who work together to create memorable moments for our customers. Whether it’s providing everyday essentials or celebrating special occasions, our employees are at the heart of everything we do.
At Hunkemöller, we live in the moment and make every day count. Our values — Empowering, Playful, In-touch, Inclusive, Inspiring, and Responsible — guide our actions and shape our company culture. We are dedicated to fostering an inclusive, dynamic, and supportive work environment where every individual can thrive. From team bonding activities and social events to professional development opportunities, we ensure that our employees feel valued, supported, and part of something special.
We are also proud to be recognized as a Top Employer in the Netherlands for 2025, marking eight consecutive years of recognition. With similar accolades in Germany and Denmark, this reflects our unwavering commitment to our people and our focus on creating an exceptional workplace.
Curious to learn more about the Hunkemöller lifestyle? Discover how we’re creating moments that matter — together.