Job Description
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology!
The eFC/eForms initiative supports Singapore’s healthcare digitalisation by enabling paperless workflows and improved patient experience. This project covers 1) site deployment and 2) system integration with HealthHub+ across multiple institutions and clusters.
Subject to business needs, the selected intern(s) will be assigned to assist in one of the following workstreams:
- Workstream 1: Site Deployment (SingHealth Cluster – KKH & Kaki Bukit Polyclinic)
- Coordinate and facilitate login lab sessions for site onboarding
- Perform Technical Dry Runs (TDR) to ensure readiness of devices (e.g., Topaz signature pads) prior to go-live
- Support User Acceptance Testing (UAT) including coordination with testers and issue tracking
- Manage and track defects/issues during UAT and hypercare period
- Document outcomes, highlight risks/issues, and support go-live activities
- Workstream 2: Integration with HealthHub+ (NHG, NUHS, SHS)
- Support UAT activities across multiple clusters (NHG, NUHS, SHS)
- Coordinate with stakeholders to track test cases and consolidate feedback
- Log, track, and follow up on bugs and issue tickets during UAT and hypercare
- Work with cross-functional teams to support system integration and deployment activities
- Maintain documentation of testing progress and issue resolution
About You:
- Undergraduate currently in Year 2 or Year 3, pursuing a degree in Business Artificial Intelligence Systems, Information Systems, Computer Science, Computer Engineering, Industrial & Systems Engineering, Information Engineering & Media, or a related discipline
- Strong understanding of Software Development Life Cycle (SDLC), application testing processes, including user acceptance testing (UAT), System Integration Testing (SIT) and regression testing
- Have a keen interest in IT Project Management
- Familiar with ticketing or project management tools (e.g., Jira, ServiceNow) is advantageous
- Possess strong analytical, problem solving and interpersonal skills
- Adaptable, proactive and a strong team player
- Exhibit leadership qualities with good verbal and written communications skills
- Ability to multitask and work effectively in a multidisciplinary team environment
- Passionate and keen to make a difference to re-imagine the future of HealthTech
Interns will be required to travel to Public Healthcare Institutions (PHIs) as part of the role.
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