Job Description
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology!
We are looking for intern(s) to join our operations team to support HEALIX, a cloud-based healthcare data platform, and related on-premises systems. This internship provides hands-on exposure to real-world healthcare IT operations, including system monitoring, incident management, and process improvement initiatives. You will gain experience in enhancing operational workflows, supporting issue resolution, and developing automation solutions to improve efficiency.
The selected intern(s) will assist in following:
- Support system monitoring and reporting activities, including developing or enhancing dashboards to track system performance, issue trends, and operational metrics
- Assist in incident and issue management, including logging, categorising, and tracking resolution progress across cloud and on-premises systems
- Contribute to process improvement initiatives, identifying opportunities to streamline and optimise operational workflows
- Support automation efforts, including assisting in the development or enhancement of scripts and tools to reduce manual and repetitive tasks
- Assist in documentation and operational support, including data preparation, SOP updates, and supporting team deliverables
About You:
- Undergraduate currently in Year 2 or Year 3, pursuing in Applied Artificial Intelligence, Business Analytics, Computer Engineering, Computer Science, or related discipline.
- Basic familiarity with data visualisation or reporting tools (e.g. Tableau, OAS) is a plus; interns are expected to learn and build these skills on the job
- Strong analytical and problem-solving skills, with the ability to support issue triaging and identify process improvement opportunities
- Proactive and self-driven mindset, with curiosity and willingness to explore new ideas and improve existing processes
- Good communication skills and attention to detail, particularly in documentation and SOP-related work
- Adaptability and learning agility, with openness to working with new tools, systems, and environments
- Independent, fast-learner, and self-driven
- Good team player with strong analytical and communication skills
- Ability to multitask and work effectively as part of a multidisciplinary team
- Passionate and keen to make a difference to re-imagine the future of HealthTech
Interns will be required to travel to Public Healthcare Institutions (PHIs) as part of the role.
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