Unemployment Insurance Manager (Compliance) (260007JD)
: Job & Family Services
Agency Contact Name and Information: odjfscareers@jfs.ohio.gov
: Oct 14, 2026, 3:59:00 AM
: United States of America-OHIO
Compensation: $40.40
: Full-time
Work Hours: 8:00AM - 5:00PM
Classified Indicator: Classified
Union: Exempt from Union
: Management
Technical Skills: Management
Professional Skills: Analyzation, Collaboration, Leading Others, Problem Solving
Agency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportGuiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.
Office of Unemployment Insurance OperationsThe Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at jfs.ohio.gov/ouc.What You Will DoThe Compliance Manager oversees the daily operations of the Unemployment Insurance (UI) Program Integrity Compliance team. This role ensures audit work meets performance standards and supports the agency's mission to protect the integrity of Ohio's Unemployment Insurance program. The Compliance Manager plays a key role in identifying and preventing Fictitious Employers from entering the UI system by using proactive oversight, data monitoring and strong audit and investigative practices. Oversee daily compliance audit operations and plan audit activitiesSupervise staff, assign work, give direction and review performanceProvide technical guidance on all phases of the compliance unit processRecommend, develop and interpret internal policies and state/federal laws and regulationsEvaluate program performance by developing and analyzing performance dataAdvise UI leadership on policy issues and act as a liaison with other sectionsRespond to or oversee responses to sensitive and technical inquiries about unemployment laws and policiesPrepare administrative reports, technical correspondence and written materials for leadership reviewEnsure accurate recordkeeping and monitor reportsParticipate in hiring decisions, give feedback, set goals, and conduct performance evaluationsApprove or deny leave and recommend disciplinary actions when neededCreate a team-focused culture that supports professional development and process improvementLead staff trainings on policy updates, procedures, and program changesFacilitate staff meetings and discussionsApprove or deny travel reimbursement requestsRecommended SkillsKnowledge of Unemployment Insurance (UI) programKnowledge of auditing, investigations, management, supervision and labor lawsStrong communication, analytical, supervisory and management skillsSkills in auditing and investigative workAbility to use advanced data analyticsIntermediate Excel skillsStrong report-writing abilitiesSchedule: Full-timeHours: Standard workdays are Monday through Friday. Hours are between 8:00 a.m. and 5:00 p.m. Location: This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215
Akron - 172 S. Broadway Street, Akron, OH 44308
Dayton - 6680 Poe Avenue, Dayton, OH 45414Travel: Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid drivers licensePN(s): 20032393Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
The candidate, at minimum, must have the following:Option 1:12 months experience as an Unemployment Insurance SupervisorOption 2:36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insuranceAND 12 months experience in supervisory principles/techniquesOption 3:Completion of undergraduate core program in public or business administrationAND 12 months training or experience in government laws, rules, regulations, &/or procedures governing unemployment insuranceAND 12 months experience in supervisory principles/techniquesOption 4:The equivalent of minimum class qualifications for employment noted above
Tips For Your ApplicationWhen completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohio’s E1 Pay Schedule, Pay Range 14. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $40.40 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.Pay Range 14Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Hourly$40.40$42.70$44.99$47.43$50.12$52.90$55.09$57.67Annual$84,032$88,816$93,579$98,654$104,250$110,032 $114,587 $119,954Months of EmploymentAt Hire6 Months18 Months30 Months42 Months54 Months 66 Months 78 Months Supplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.Background check informationThe final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Employment with the State of Ohio is more than ‘just a job’ – it is a privilege to serve our families, friends and neighbors who rely on us throughout our great state. We are a team of dedicated public servants committed to high performance, innovative thinking, and delivering excellent and efficient services. Our goal is to recruit and retain the best talent for our positions, because when we have the best talent, we get the best results for our community. We are #TeamOhio.
