Job Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

WNS Poland - Launched operations in August 2012 with focus on European language capabilities. Key industries served: finance & accounting, insurance, shipping & logistics, customer service and travel.

Your responsibilities

• Preparation of new business documents/extension of agreements (e.g. policies, renewals, invoices, lists of open items, etc.).
• Preparation of data and reports in accordance with the instructions of supervisor or client's needs (e.g. daily reports, weekly reports, gathering of data, etc.).
• Analysing changes in processes and communicating with the responsible client teams.
• Ensuring continuity of tasks performed and the achievement of SLAs.
• Updating and creating WIM documentation in accordance with changes.

Qualifications

Our requirements

• German language (spoken and written) min. level B2
• High level of communication and interpersonal skills
• Ability to work effectively in a team
• Basic knowledge of MS Office package (Excel)
• Attention to details.

Optional

• English language – level B1 (good to have, not required)

Additional Information

What we offer

• Work for international client
• Bonuses based on performance
• Benefits (you can choose from a variety of options: MultiSport card, private medical care in Luxmed, cinema tickets, vouchers to different shops, etc.)

• Employee Support Program - mental and legal support program dedicated for WNS employees and members of their families
• Empowering CSR initiatives - WNS supports charity events