Job Description

Are you passionate about customer service and looking to grow in the international financial sector? As an Underwriting Service Coordinator, you will get to work within an international and dynamic environment within our Commercial Lines division in EMEA. You will proactively support underwriting teams by delivering high quality customer service, taking ownership of operational functions and service aspects, coordinating with a variety of different functions and teams, allowing underwriters to focus on production and underwriting

Join Chubb and become the driving force behind operational excellence and customer experience in our Underwriting team.

Key Responsibilities:

• Management of multinational programs ensuring efficiency, accurate processes and acting as the key contact for underwriters, brokers, and internal teams.

• Coordinate policy administration, renewals, and changes, maintaining high standards of quality and compliance, supporting with underwriting, regulatory, and compliance information and or advice on program structures as well as preparing instructions for the processing the policies.

• Resolve queries, optimize processes, and collaborate on continuous improvement projects.

• Proactively seek opportunities to enhance customer experience and support key system and communication management.

• Intermediate experience in underwriting support or insurance (multinational experience is a plus).

• Professional English (Portuguese is a plus).

• Experience as user of Artificial Intelligence tools/applications.

• Proficiency in MS Office (especially Excel).

• Customer-focused, detail-oriented, and strong problem-solving skills.

• Excellent communication, teamwork, and time management abilities.

Make your talent stand out at Chubb!

What we offer in return:

• 32 days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Private medical insurance
• Life and accident insurance
• Meal allowance
• Pension plan
• Stock purchase plan
• Flexible compensation scheme
• Wellhub
• Employee assistance program
• Comprehensive Learning & Development offer

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.