Job Description

Temporary Full Time

-

6-Month Full-Time Temporary Position

Are you detail-oriented, organized, and looking to build experience in the insurance and financial services space? Join our team as an Underwriting Associate, where you’ll play an important role supporting medical underwriting operations during an exciting system transformation.

This is a great opportunity to gain hands-on experience in a fast-paced, collaborative environment - while contributing to work that helps protect the financial and health well-being of customers.

About the Role

In this role, you’ll support our Medical Underwriting team by managing and preparing customer correspondence. While this is not a decision-making underwriting role, your work is essential to ensuring accurate, timely, and professional communication with customers and partners.

You’ll be part of a team transitioning to a new system, gaining exposure to both current and future tools and processes along the way.

What You’ll Do:

• Review case files for underwriter comments/instructions, in addition to policy specific handling notes, in an effort to draft tailored correspondence letters from a large variety of MS Word letter templates
• Confirm accuracy of letter details (addresses, names, instructions) to prevent breaches of privacy
• Print letters for mailing and/or email letters to external policyholders and other internal administrative departments
• Close or pend case files in underwriting system according to underwriter comments/instructions
  
  

What You Bring:

• Strong written communication skills and attention to detail
• Experience working with Microsoft Word and Outlook
• Ability to learn new systems quickly and comfortably navigate technology
• Accurate typing skills (30+ WPM with high accuracy)
• Strong organizational skills and ability to meet daily deadlines
• Ability to work independently while contributing to a team
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.
  
  

Nice to have:

• As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
  

Work Environment & Details

• 6-month contract (with potential for extension depending on business needs)
• Hybrid work model – typically 1 day per week in the office (more during initial training)
• Structured training provided, including system and process onboarding
• Opportunity to gain experience within a leading financial services organization

-

The base salary for this position is between $41,000 - $51,000annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 

• Financial Security: Company-matching pension plan, share ownership program and additional investment options.

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted

#LI-Hybrid