Job Description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Construction Loan Servicer within PNC's Agency Finance - FHA organization, you will be based in San Francisco, CA.

Specific duties as a Construction Loan Servicer will include, but are not limited to, preparing monthly bills, preparing and submitting GNMA packages, reviewing and preparing escrow releases, requesting Title endorsements, maintaining and establishing tickler systems for construction loans, setup ATP templates for monthly draw funding’s, funding monthly draws and coordinate fundings with title companies, reviewing documentation for fundings, maintaining filing, monitoring the construction loans and heavy communication with HUD, GNMA and borrowers.
The Construction Servicer will also help with Quality Control. They will work with the Quality Control Manager to assist on compliance controls, help with writing brief procedures, coordinate meetings and miscellaneous projects.
The work performed by the Construction Servicer consists of working primarily with the HUD affordable 221(d)4 substantial rehabilitation and new construction programs. The department is responsible for servicing all HUD construction loans. These loans can be on LIHTC affordable, Section 8 or market rate multifamily projects. The ideal candidate will have previous multifamily servicing experience in FHA or other Agency lending and background of quality control/writing procedures.
Within the day, there will be a predictable level of activity, with a pace set by client demands and project deadlines. In your role, you will draw upon your ability to collaborate, your communication skills, especially related to client contact, and your ability to solve problems. PNC's commitment to leadership in FHA lending means you will always be at the leading edge of industry. You will report to the Construction Servicing Manager.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Under direct supervision, completes basic due diligence, document processing and financial/statistical analysis in support of the underwriting function. May assist in preparation of business case for credit approval, but does not have credit approval authority.
• Performs basic due diligence, including reviewing relevant forms, providing analysis and ordering reports.
• Assists in the underwriting process by ensuring the accuracy and/or completeness of relevant information and documents.
• Performs basic financial analysis, such as cash flow and collateral analysis.
• Researches/responds to internal/external customer questions and inquiries.
• Knowledge of IRS Code Section 42 and 47, equity structures and documentation, market research (including onsite inspections and market comp analysis, and 3rd party or external guidelines.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Credit Decisions, Decision Making, Financial Analysis, Identifying Risks, Process Improvements, Results-Oriented, Risk Assessments

Competencies

Accuracy and Attention to Detail, Credit Analysis and Verification, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Information Capture, Knowledge of Underwriting, Managing Multiple Priorities, Office Support Tools, Real Estate Property Data Analysis

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Associates

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $43,000.00 – $89,700.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/06/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.