Job Description

Role Details

Job Title: Underwriting Supervisor (Eastern Region)

Location: USA - Remote

Reports To: Underwriting Operations Manager

Employment Type: Full Time

Requisition Begin Date: 09/29/2026

Requisition End Date: 10/29/2026 Posting may close earlier if filled or business needs change.)

Role Overview

Grow your career with ProAg as an Underwriting Supervisor, where you'll lead a high-performing underwriting team across our Eastern region while helping shape the future of crop insurance. In this role, you'll combine leadership, operational excellence, and industry expertise to support agents, customers, and business partners while ensuring compliance and underwriting quality standards. You'll mentor and develop underwriters, drive process improvements, and collaborate across the organization to implement strategic initiatives that enhance customer experience. As a trusted subject matter expert, you'll tackle complex underwriting challenges, support key business decisions, and champion best practices throughout the region. If you're a relationship-focused leader who thrives in a fast-paced environment and is passionate about helping agriculture succeed, this is an opportunity to make a meaningful impact.

In this Exciting Opportunity, You Will:

• Lead, develop, and manage underwriting staff through training, coaching, performance management, staffing decisions, workload allocation, and ongoing direction.
• Oversee underwriting operations, maintain workflow expertise, assist with business processing as needed, and support departmental staffing during absences or peak workloads.
• Evaluate underwriting information, make final underwriting determinations, and prepare and process policies and endorsements.
• Support business unit initiatives by gathering and evaluating information, planning and implementing processes and systems, and promoting strategic projects, including ProAgWorks implementation and training.
• Develop, maintain, and interpret underwriting guidelines, FCIC documentation, and Underwriting Manual (TOPE) standards to ensure consistency and compliance.
• Analyze policy data, support FCIC error resolution efforts, monitor underwriting quality metrics, and manage reporting activities.
• Serve as a subject matter expert by responding to complex inquiries and providing underwriting support to agents, policyholders, applicants, account representatives, clients, and underwriters.
• Collaborate with Sales, Claims, Compliance, Accounting, and other business partners to resolve issues, communicate underwriting policies, and support customer service excellence.
• Other duties and projects as assigned.

What You Bring

• A minimum of six years of relevant and progressive professional experience within underwriting.
• Previous agriculture or crop insurance industry experience.
• A bachelor’s degree in Agriculture, Business Administration, or a related field, or the equivalent education and/or experience.
• Possess the ability to apply knowledge of principles, practices, and procedures of underwriting in day-to-day and strategic work.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy to communicate effectively, both orally and in writing.
• Ability to manage multiple tasks simultaneously.
• Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company's business to proactively respond to changing business environment.

What We Offer

• Competitive salary and comprehensive benefit package
• Strong learning culture with ongoing development opportunities
• Opportunities for growth and career advancement
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• Basic life and disability insurance
• 401(k) plan with 6% company match
• 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• Student loan matching program
• Employee discount program
• An opportunity to do meaningful work and love what you do

What We Represent:

A career with purpose. Our crop insurance professionals work each day to bring peace of mind and protection to American farmers and ranchers. Join a team who truly cares.

• Part of something bigger: We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and fiber for the world.
• Personal connections: We are built on strong relationships and appreciation of your individuality.
• A team who cares: We look out for each other personally and professionally because we care about each other.
• Innovators by trade: We’re committed to a brighter tomorrow for our team members and agriculture.
• The best of both worlds: We combine personal connections with powerful resources, thanks to our culture and the backing of Tokio Marine HCC.

The Company:

ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer with an AM Best rating of A++. With 100 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty, and Customer Service. Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. Every policy we write is special, enabling our clients to do amazing things.

Pay Transparency

The pay range for this position is $85,000 - $110,000, which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.

Disclaimer

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]

Equal Opportunity Employer

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

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