The Regulatory and Compliance team at Colorado Springs Utilities is seeking an enthusiastic and positive professional to join us as an Underground Utility Damage Investigator. In this role, you will be responsible for responding to and conducting investigations into damage involving Colorado Springs Utilities’ underground infrastructure—determining the root cause of each incident and producing detailed, comprehensive written damage investigation reports to support the Damage Prevention Program. This work spans our four-service utility, which provides water, wastewater, electricity, and natural gas. You will also support the Colorado Springs Utilities Damage Prevention Near-Miss Program, helping strengthen safety and operational excellence.
Success in this position requires strong skills in locating underground utilities and interpreting maps and records. Because the role involves extensive in-person interaction with customers, contractors, and stakeholders, you will also rely on excellent communication abilities, confident conflict management skills, and a commitment to exceptional customer service.
Key areas of focus:
Who You Are:
Highly qualified candidates will bring 3 years of experience operating utility locating equipment and be knowledgeable of gas, water, electric, and wastewater system principles. We are seeking candidates who demonstrate leadership qualities and initiative, work management, and customer service skills. You will also be required to drive a company vehicle to customer locations, so a Valid Driver’s license is required.
*This role at times will require working shift work to cover core business hours for Damage Prevention. There will be times you will work in challenging conditions, respond to emergencies, and be subject to working in all types of weather conditions. The selected candidate will be required to live in the Colorado Springs Utilities service territory or be able to move into the service territory within five (5) months of the hire date.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Who We Are:
Colorado Springs Utilities, a four-service utility provider with a 100-year reputation of integrity, gives you an experience unmatched by other utility companies. We continuously strive to stay ahead of the business curve with our established priority to update and incorporate state-of-the-art technology and provide a work culture dedicated to innovation, collaboration, and synergy. In fact, we were recently awarded the Diamond Designation from the American Public Power Association (APPA), recognizing our utility for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the more than 2,000 public utilities in the nation. Nestled at the base of the Rocky Mountains, Colorado Springs is the perfect blend of mountain and city living. With over 300 days of sunshine a year, you will enjoy nature at its finest while residing in the sixth most desired place to live in the United States (according to U.S. News & World Report, 2021).
Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Time Off to Recharge
Health & Wellness – Benefits elected are effective the first of the following month
Financial & Retirement Security
Additional Support
Colorado Springs Utilities is the largest community-owned, not-for-profit, four-service utility in the nation. For 100 years, we have provided safe, reliable and competitively priced electric, natural gas, water and wastewater services. We care about our community's well-being, support local business and have an interest in all things that help make Colorado Springs a great place to live, work and play.
