Job Description

Position Title:

Undergraduate Secretary III

Job Group:

Merit

Required Minimum Qualifications:

• Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to four years of full-time employment and includes the use of word processing.

The Department of Physics and Astronomy in the College of Liberal Arts and Sciences is seeking an Undergraduate Secretary III to provide support for the department’s undergraduate academic programs.

Physics is a fundamental physical science with a large impact on many aspects of modern science, computing, engineering and artificial intelligence. Our department has a large footprint in condensed matter physics, nuclear physics and high energy physics.

Examples of Duties:

• Assist in coordinating undergraduate course offerings, textbook orders, room scheduling, website and listserv management
• Student recruitment support including scheduling appointments, communicating with parents/students and external stakeholders, and generating reports
• Oversight of department undergraduate student employment
• Assist with the planning of undergraduate and other department events
• Work with other department staff to monitor department operations and activities
• Communicate with external stakeholders for recruitment purposes
• Department point of contact for questions/inquiries from potential students/parents

Preferred Qualifications:

• Experience working with undergraduate student programs and supporting student recruitment efforts.
• Strong customer service and interpersonal skills, with the ability to assist students and respond to inquiries professionally.
• Proficiency with computer applications, including Microsoft Office Suite and Workday.
• Ability to work effectively in a fast-paced, high-volume environment while managing multiple priorities, meeting deadlines, and maintaining accuracy under stress.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

11

Original Posting Date:

August 24, 2026

Posting Close Date:

September 3, 2026

Job Requisition Number:

R19822

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.