Metro One Security

Unarmed Security Officer

Metro One Security  •  $48k/yr  •  Clarksville, TN (Onsite)  •  1 hour ago
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Job Description

M1 Global is seeking an Unarmed Security Officer for a unique opportunity that includes two weeks of paid training to become a Security Operations Center (SOC) Analyst. We are looking for professionals who view security as a critical component of operational excellence. In this role, you will serve as a central point for physical security operations, overseeing real-time alarm monitoring, incident assessment, and coordinated response efforts. The SOC Analyst plays a key role in managing communications during both routine operations and emergency situations, supporting business continuity initiatives, and ensuring adherence to established security protocols and procedures.

Key Responsibilities

  • Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives
  • Audit and review security systems to identify vulnerabilities and recommend improvements
  • Coordinate and dispatch resources during security incidents, serving as the primary communication hub
  • Lead communication during crisis events, including preparedness alerts and business continuity actions
  • Support commissioning, testing, and configuration of new or upgraded security systems
  • Compile documentation and evidence for reports, audits, and investigations
  • Refine security procedures based on evolving threats and operational needs

Communication & Compliance

  • Provide clear, calm communication during rapidly evolving situations
  • Escalate incidents according to established procedures
  • Collaborate with internal teams and client representatives
  • Follow all SOC SOPs, post orders, and regulatory requirements
  • Participate in drills, tabletop exercises, and ongoing training

Required Qualifications

  • High school diploma or equivalent (college coursework in security or criminal justice preferred)
  • Prior experience in a SOC, command center, alarm monitoring, or physical security environment
  • Familiarity with video surveillance, access control, and alarm systems
  • Strong situational awareness, decision-making, and stress management skills
  • Ability to work rotating shifts, including nights, weekends, and holidays

Pay & Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k)
  • Ongoing training and professional development opportunities

We are Equal Opportunity Employer

Ability to obtain TN state security license

Ability to obtain CPR certification

Required degree: HIGH_SCHOOL

Metro One Security

About Metro One Security

Since 1994, Metro One has grown from a local, guard-based security firm into a nationally recognized leader in retail loss prevention—trusted by 8 of the Top 10 U.S. Retailers.*

Built on a legacy of reliability, we’ve evolved with retail to stay ahead of emerging threats. From disciplined hiring and training, to breakthrough strategies, we don’t just respond to threats, we prevent loss before it occurs.

All operations are powered by Aurix™, our proprietary automation platform, delivering industry-leading prevention, detection, and reporting.

As a privately owned, living-wage employer, we attract and retain proven officers, for stronger alignment and more consistent operations.

From dock to display, through store openings and seasonal surges, Metro One integrates with operations, anticipates change, and adapts in real time to protect people, product, and profit.

Industry
Security & Investigations
Company Size
1,001-5,000 employees
Headquarters
Staten Island, NY
Year Founded
Unknown
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