Job Description

Align HCM is seeking an experienced UKG TeleStaff Consultant to join our growing UKG Public Sector practice. In this role, you will lead end-to-end implementations of UKG TeleStaff for Public Safety organizations, guiding clients from discovery through go-live and post-production support.

The ideal candidate has extensive experience implementing UKG TeleStaff as both a standalone solution and integrated with UKG Pro Workforce Management and/or UKG Ready Time This is a client-facing consulting role requiring strong implementation expertise, business consulting skills, and the ability to mentor other consultants.

Responsibilities

• Lead full lifecycle implementations of UKG TeleStaff, including discovery, solution design, configuration, testing, deployment, and post-production support.
• Facilitate client workshops to gather business requirements and translate them into scalable TeleStaff solutions.
• Configure and deploy UKG TeleStaff based on client requirements and industry best practices.
• Design, implement, and support TeleStaff integrations with UKG Pro Workforce Management and/or UKG Ready Time.
• Develop data mapping and support integrations with payroll, ERP, CAD/RMS, and other third-party systems.
• Lead unit testing, system integration testing (SIT), and support User Acceptance Testing (UAT).
• Prepare functional design documents, configuration workbooks, integration documentation, test scripts, and end-user training materials.
• Provide consulting guidance on Public Safety scheduling, staffing, overtime, callback management, and workforce optimization.
• Mentor and support other TeleStaff consultants while sharing implementation best practices.
• Partner with clients and internal project teams to ensure successful project delivery.
• Travel to client sites as needed.

Required Qualifications

• 5+ years of hands-on UKG TeleStaff implementation experience.
• Proven experience implementing UKG TeleStaff as both a standalone application and integrated with UKG Pro Workforce Management and/or UKG Ready Time.
• Experience supporting Public Safety organizations, including Police, Fire, EMS, or Corrections.
• Experience leading single and multi-institution TeleStaff implementations.
• Hands-on experience designing, deploying, and supporting TeleStaff integrations.
• Strong experience facilitating client workshops, gathering requirements, and translating business needs into system solutions.
• Excellent consulting, problem-solving, and client relationship management skills.
• Strong verbal and written English communication skills.
• Ability to mentor junior consultants and collaborate effectively within project teams.
• Willingness to travel as required.

Preferred Qualifications

• UKG TeleStaff Certification.
• Experience with UKG Pro Workforce Management or UKG Ready.
• Additional UKG certifications.
• Experience integrating TeleStaff with ERP, payroll, CAD/RMS, or other enterprise systems.
• Experience delivering multiple concurrent implementation projects.

At Align HCM, we're looking for experienced consultants who are collaborative, client-focused, and passionate about delivering successful UKG TeleStaff implementations for Public Safety organizations.

Why Align HCM?

• Impact: Help organizations simplify pay and HR processes for thousands of employees.
• Growth: Continuous learning opportunities and the chance to deepen your UKG / Dayforce expertise.
• Flexibility: Remote-first culture with the tools and support you need to succeed from anywhere.
• Collaboration: Work with a team of experienced consultants who genuinely enjoy solving problems together.
• Variety: Every client is different—no two implementations are the same.

Benefits:

Align HCM provides professional development, ongoing training, and benefits to our outstanding remote team:

• Base Salary plus Incentive Pay
• Medical, Dental, Vision
• Life Insurance & Disability Coverages
• Health Savings Account
• 401k Match Program
• Unlimited Vacation Time

Schedule:
This position follows US Eastern Time business hours, Monday through Friday.

Location:
Remote (US)

Align HCM is an Equal Opportunity Employer.
We celebrate the diverse backgrounds and perspectives of our Aligners and are committed to fostering a culture of diversity, equity, inclusion, and belonging. Employment decisions at Align HCM are made without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any other characteristic that makes our people unique.

We believe diversity fuels innovation and helps create a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. If you're excited about this role but don’t meet every qualification, we still encourage you to apply.