We're empowering small teams with technology that makes it easier to market and grow businesses. Our current focus is to help consumer brands shift from "workflow automation" to "agent management" within their marketing operations. Shadow is the AI coordination layer — providing shared AI memory, centralized agent control, and model orchestration for marketing teams.
Shadow is built alongside Darkroom — a performance marketing agency that's been operating for 10 years, employs 100+ people, runs 100+ clients at a time, and has worked with over 1,000 consumer brands. The agency is both our proving ground and our first user, which means the data you build with is real marketing data at real volume from day one — not a synthetic demo.
This is a fully remote role supporting a team in the EST time zone (9 AM–5 PM EST).
You’ll own features end-to-end at Shadow, from the first conversation with a user to the polished screen in production. You’ll design in Figma and in code, and ship it yourself.
You’ll work forward-deployed. You’ll sit with the subject-matter experts who use Shadow every day, like media buyers, strategists and creatives, to learn how they actually work and where they get stuck. Then you’ll turn what you learn into features that fix it.
You’ll also keep Shadow feeling like one product. As new features land, you’ll make sure every screen, from dashboards to agent conversations, follows the same system and meets the same bar.
We are an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different.
Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients.
Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability.
What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing & Advertising (Forbes).
SERVICES:
Darkroom strictly focuses on developing the next-generation of digital services. We choose to add impact in the areas where brands presently need them most and over-index on e-commerce marketplace, direct-to-consumer, and social commerce services that deliver trackable revenue. Core Darkroom service verticals include E-commerce Marketplace Management, Retail Media, Paid Media Management, Performance Creative, Social Commerce, and Customer Retention, among others. We are the only performance agency with a design-grade creative team and a certified Chief Creative Officer. These creative sensibilities are infused into our growth marketing.
Darkroom is sister to Matter, our commerce technology layer.
