Job Description

Master Works is seeking a Senior UI/UX Designer & Frontend Developer to design and deliver the user experience for AI-powered analytics platforms deployed at major government and enterprise clients. The role combines product design with hands-on frontend engineering — translating complex data and AI outputs into intuitive, bilingual (Arabic/English, RTL/LTR) interfaces that operate reliably in mission-critical environments. The role is central to the success of multiple flagship platforms across the data, analytics, and intelligence portfolio.

• Lead the end-to-end UX design process — user research, journey mapping, wireframes, interactive prototypes, and pixel-perfect mockups — for analyst, supervisor, and administrator workflows.
• Build and maintain production-grade React/TypeScript frontends, ensuring responsive layouts and high performance across modern browsers.
• Design and engineer a fully bilingual experience (Arabic/English) with first-class RTL support using CSS logical properties, locale-aware components, and persistent language preference.
• Build complex data-rich interfaces — including media review tools, alert and queue management, annotation workflows, and split-panel review experiences.
• Design and implement analytical dashboards using composable charting libraries — trends, distributions, heatmaps, performance scoring, and workload kanban views with load indicators.
• ·Establish and maintain a shared design system (typography, colour, spacing tokens, dark/light themes, component library) consistent with corporate and client brand guidelines and reusable across multiple products.
• Ensure WCAG 2.1 AA accessibility compliance — keyboard navigation, focus management, screen-reader semantics, colour-contrast ratios, and bilingual readability.
• Collaborate closely with backend, AI/ML, and data engineers to define API contracts, error and loading states, and empty states; consume REST endpoints via typed clients.
• Conduct usability testing with end users and business stakeholders, and translate findings into iterative UI improvements.
• Work within containerised deployment workflows with awareness of operating in regulated, secure, or air-gapped environments where applicable.
• Contribute to documentation: design specifications, component usage guidelines, user manuals, and onboarding materials for new joiners and end users.
• Champion design quality across the team — review pull requests for UI changes, mentor junior frontend developers, and uphold consistency across product surfaces.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Human-Computer Interaction, Interaction Design, Visual Communication, or a related discipline.
• Postgraduate qualification (MSc/MA/MBA) in Design, Human-Computer Interaction, or a related field is preferred.
• Recognised certifications in UX (Nielsen Norman Group, Interaction Design Foundation), accessibility (CPACC/WAS), or modern frontend frameworks are a strong plus.
• 5–7+ years of combined experience as a UI/UX designer and frontend developer, with at least 3 years shipping production React applications.

• Demonstrable portfolio of complex enterprise or government-grade web applications, ideally including bilingual (Arabic/English) and RTL interfaces.

• Hands-on experience with modern React, TypeScript, utility-first CSS frameworks (e.g., Tailwind), modern build tools, and standard charting libraries.
• Proficient in Figma (or equivalent) for design systems, prototyping, and developer hand-off; fluency with design tokens and component-driven workflows.
• Exposure to data-rich interfaces — dashboards, queues, video review tools, annotation interfaces, or alert-management systems — is strongly preferred.
• Working knowledge of accessibility standards (WCAG 2.1), i18n/localisation frameworks, and version control (Git).
• Familiarity with containerised frontends and an appreciation of operating in regulated or secure environments is a strong plus.
• Excellent leadership and team development skills.
• Strong user-centred design mindset; comfortable working directly with end users and translating ambiguous needs into clear, validated solutions.
• High attention to visual and interaction detail, balanced with pragmatic engineering judgement and the ability to ship.
• Excellent verbal and written communication, with the ability to present design decisions to both technical and non-technical stakeholders.
• Collaborative team player; comfortable in cross-functional teams of designers, ML engineers, backend developers, and client business owners.
• Self-directed and able to manage multiple concurrent projects with shifting priorities.
• Cultural awareness and sensitivity, particularly when designing for Arabic-speaking users in regional contexts.