Job Description

General information

Name
UGC Operation Manager, Japan
Location
TOKYO TORCH Tokiwabashi Tower, Tokyo
Business unit
FU-Content Center
Working time
Full-Time
Type
Content Operation

Description & Requirements

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

【職務内容】

1. Trip.comコンテンツプラットフォームの日本地域におけるUGC運営を担当し、ローカル視点で運用戦略を策定・実行します。日本現地のKOL／KOCの誘致と継続的なコンテンツ制作を推進し、持続可能なクリエイター運営体系を構築することで、クリエイターの新規獲得と定着を高め、プラットフォームのコンテンツエコシステムの発展に貢献します。
2. 制度化・大規模化された運用手法の設計により、プラットフォーム外からクリエイターを誘致し、プラットフォーム内でターゲットクリエイターへの転換を実現します。
3. クリエイター向けの精神的・物質的インセンティブ及び特典体系を構築し、十分なポジティブフィードバックを提供することで、高品質なコンテンツ供給の成長を促進します。
4. 社内外のリソースを連携し、中・大規模なクリエイター運営イベントの企画・実施を担います。

【職務要件】

1. インターネット業界で2年以上のコンテンツ運営またはイベント運営の実務経験。
2. 日本語が堪能であり、英語または中国語を業務言語として使用できる方。
3. 高いデータ分析力を持ち、課題の発見と解決策の策定ができる方。
4. 部門横断型の協力及びプロジェクト管理能力に優れ、目標達成志向で推進力のある方。
5. YouTube、TikTok、Instagramなど、海外コンテンツプラットフォームのクリエイターエコシステムに精通している方、関連経験があれば尚可。

Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!