Telstra

UC Technical Expert

Telstra  •  Commonwealth of Australia (Onsite)  •  3 hours ago
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Job Description

Employment Type

Permanent

Closing Date

23 Sept 2026 11:59pm

Job Title

UC Technical Expert

Job Summary

Job Description

The Opportunity

Join a specialist Defence Operations team supporting a large-scale enterprise environment. Using your SQL and database expertise, you will optimise system performance, investigate complex issues, drive continuous improvement, and contribute to reliable communication services across the Defence landscape.

You can be based either in Canberra, Adelaide, Sydney, Melbourne or Brisbane.

A minimum Active NV1 clearance is essential to be considered for this role.

Key Responsibilities

  • Administer, maintain and optimise SQL Server databases and associated services.
  • Develop and execute SQL queries for troubleshooting, reporting, and operational analysis.
  • Monitor database and system health, performance, availability, and data integrity.
  • Investigate incidents, perform root cause analysis, and implement sustainable fixes.
  • Identify opportunities for automation, scripting, and operational process improvement.
  • Support Microsoft Teams, Skype for Business, and associated Unified Communications platforms.
  • Maintain accurate system records, operational procedures, and knowledge of articles.
  • Collaborate with engineering, service delivery and customer stakeholders to meet agreed service levels and governance requirements.

About You

You are a technically capable database or infrastructure professional who enjoys solving complex problems and improving service performance within a mission-critical environment.

You will bring:

  • Strong experience in SQL Server administration, database support, and query development.
  • Experience troubleshooting database, application and system-related issues.
  • Knowledge of PowerShell scripting, monitoring tools, and automation.
  • Exposure Microsoft Teams, Skype for Business or enterprise collaboration platforms.
  • Strong analytical, problem-solving, and stakeholder engagement skills.
  • Defence experience, ITIL certification, Linux or VMware knowledge will be highly regarded.
Telstra

About Telstra

We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience.

And delivering the best tech.

On the best network.

Because our purpose is to build a connected future so everyone can thrive.

We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.

That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.

And that’s why we have an international presence spanning 15 countries, including China.

In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals.

As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.

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Industry
Telecommunications
Company Size
10,000+ employees
Headquarters
Sydney, AU
Year Founded
1901
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