Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The UAT Tester will support the Agency Division in the implementation and adoption of the new PRUForce 2.5 platform. The role will be responsible for coordinating user testing activities, validating system functionality, gathering feedback from agency users, and working closely with stakeholders to identify enhancement opportunities.

Reporting to the Recruitment Cluster Head, the incumbent will collaborate with business users, and project stakeholders to ensure a smooth transition to PRUForce 2.5. This role requires strong coordination, communication, analytical, and problem-solving skills to support system readiness and drive user adoption across the agency force.

Job Description:

• Support User Acceptance Testing (UAT) activities for PRUForce 2.5, including test execution, issue logging, and validation of system enhancements.
• Engage Recruitment Manager and business users to gather feedback, requirements, and suggestions for system improvements.
• Assist in tracking, consolidating, and following up on defects, enhancement requests, and testing outcomes.
• Coordinate with project teams and stakeholders to facilitate testing, training, and change management activities.
• Prepare reports, user feedback summaries, and project updates for management review.
• Support communication and engagement efforts to drive awareness and adoption of PRUForce 2.5 across the agency force.
• Assist in documenting business processes, user guides, and testing materials where required

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 1 to 2 years of relevant experience in recruitment support

Education:

• Bachelor in Business or related fields of study

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.