Job Description

UAT Administrator

Rancho Cucamonga, CA | Hybrid Opportunity

Join Aspire and Help Drive Quality Across Our Systems

At Aspire General Insurance Company and Aspire General Insurance Services, we're committed to providing affordable specialty auto insurance while delivering exceptional service to our customers, partners, and communities.

Our values are captured in one simple acronym: ABLE

Always do the right thing

Be yourself

Learn and evolve

Execute

If you're highly organized, detail-oriented, and interested in technology, business operations, and quality assurance, we'd love to meet you.

About the Role:

The UAT Administrator plays an important role in supporting User Acceptance Testing (UAT) initiatives across Aspire's systems and business operations. This is an excellent opportunity for someone early in their career who wants to build experience in technology, insurance operations, software testing, and project coordination.

In this role, you'll work alongside UAT Analysts and business teams to help prepare testing environments, execute test scripts, document results, track defects, and support system releases. You'll gain exposure to insurance platforms, software development processes, and cross-functional business operations while contributing to projects that impact the entire organization.

Responsibilities:

• Execute predefined test scripts and document results accurately
• Assist with regression, smoke, and user acceptance testing activities
• Log and track defects, enhancement requests, and observations in Jira
• Verify defect fixes and support retesting efforts
• Create and maintain test data needed for testing activities
• Prepare testing environments and support release readiness efforts
• Organize and maintain testing documentation, evidence, and project artifacts
• Monitor testing progress and assist with status reporting
• Schedule testing sessions and coordinate meetings
• Support analysts during testing cycles and project implementations
• Manage support tickets and provide timely updates
• Learn Aspire's business processes, insurance systems, and testing methodologies
• Review manual rating programs and support validation efforts
• Collaborate across departments to ensure successful project delivery

Required Qualifications:

• High school diploma or GED
• 0-2 years of administrative, customer service, technical support, insurance, or related experience
• Proficiency with Microsoft Office, including Word, Excel, Outlook, Teams, and SharePoint
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Strong written and verbal communication skills
• Self-motivated with a willingness to learn new systems and processes

Preferred Qualifications:

• Associate degree
• Insurance industry experience
• Exposure to software testing, quality assurance, or project coordination
• Experience using Jira or similar tracking tools

The ideal candidate is:

• Detail-oriented and highly organized
• Curious and eager to learn
• Comfortable working with technology and business systems
• Able to follow established procedures while identifying issues and opportunities for improvement
• Collaborative, professional, and customer-focused
• Comfortable balancing multiple projects in a fast-paced environment

Aspire is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees and applicants are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Aspire provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs and practices. Applicants requiring accommodation during any stage of the recruitment or hiring process should inform us right away.

Aspire complies with all applicable fair chance, ban-the-box, and criminal history consideration laws. Qualified applicants with criminal histories will be considered in a manner consistent with applicable law and the requirements of the position.

The pay range provided for this position represents the Company's good-faith estimate of the compensation for this role at the time of posting. Compensation for this position will be determined based on job-related qualifications, experience, education, skills, geographic location, and business needs. Aspire reserves the right to modify compensation and benefits programs as permitted by law.

Salary Description

$24.00-$28.00 per hour