Job Description

Key Accountabilities

• Effective Implementation of the Visitors Management Policy and any related issues affecting the business from the reception desk.
• Maintain good communication between different departments and the security management.
• Receive external and internal customers in a professional and efficient way.
• Report attendance violations or related incidents if observed.
• Adherence to company guidelines and instructions of security management without fail.
• Ensure no incident occurs relating to receptionist activity.
• Provide courtesy of visitors and staff and take an “extra mile” to assist visitors or staff.
• Properly greet and provide specified information to the visitor, i.e., floor and meeting room.
• Update the daily booking calendar to avoid meeting overlaps.

Qualifications

• High School and above

Experience

• Reception / Customer Service (Preferred)

Skills

• Good Customer Service
• Communication Skills (Arabic & English)
• Good Computer Knowledge including MS Office
• Ability to handle situation related to tampered customers
• Learning adaptation

Competencies

Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.

• Think strategically (Level 1 of 5)
• Achieve tangible results (Level 1 of 5)
• Lead breakthrough change (Level 1 of 5)
• Exceed customer expectations (Level 1 of 5)
• Nurture, Inspire and Motivate (Level 1 of 5)
• Target win-win outcomes (Level 1 of 5)