Spry Methods is a proven provider of mission-focused technology, cybersecurity, and program management solutions supporting critical Federal missions. We specialize in delivering integrated, high-impact solutions across cyber operations, enterprise resource management, and mission support services. Our culture emphasizes collaboration, accountability, and innovation - empowering our teams to deliver meaningful outcomes in complex, high-security environments.
The Junior Data Analyst supports the delivery of high-quality IT Call Center services by transforming operational data into meaningful insights that drive performance, efficiency, and continuous improvement. Working alongside program leadership, supervisors, and senior analysts, this role collects, analyzes, and reports on program data to help monitor service delivery, identify trends, and support informed decision-making. The ideal candidate is analytical, detail-oriented, and eager to grow their skills in a fast-paced, mission-focused environment while helping teams deliver exceptional support to government customers.
Active Public Trust or ability to obtain and maintain a U.S. Government Public Trust.
U.S. Citizenship or lawful permanent residency (Green Card) in accordance with customer requirements.
Bachelor’s degree in Data Analytics, Business Administration, Information Technology, Statistics, Mathematics, or a related field; equivalent experience may be substituted for a degree.
Minimum of one (1) year of experience in data analysis, business intelligence, reporting, or operations support.
Experience collecting, organizing, analyzing, and presenting data in a clear, accurate, and meaningful manner.
Familiarity with reporting tools, dashboards, and data visualization platforms.
Strong written and verbal communication skills with the ability to translate data into actionable insights for technical and non-technical audiences.
Proficiency in Microsoft Excel, including pivot tables, formulas, sorting, filtering, and chart creation.Familiarity with data visualization tools such as Power BI, Tableau, or similar platforms.
Experience working with ITSM tools such as ServiceNow, Remedy, or comparable ticketing and workflow management systems.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook, as well as Microsoft Teams and SharePoint.
Strong attention to detail and commitment to data accuracy, quality, and consistency.Ability to manage multiple priorities and deadlines in a fast-paced environment.
Strong collaboration skills and the ability to work effectively with program leadership, operational teams, and senior analysts.
Ability to obtain and maintain any required customer security clearance.
