Job Description

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

The U-Haul University Intern will support the development and continuous improvement of educational content across the organization. This role focuses on reviewing existing courses to ensure clarity, accuracy, and consistency in grammar, tone, and overall instructional quality. The intern will play a key role in enhancing the learner experience by helping ensure all educational materials meet U-Haul University standards. As time and experience allow, the intern may also contribute to building and developing new course content.

Key Responsibilities:

· Review U-Haul University courses for grammar, spelling, punctuation, and overall readability

· Evaluate educational content for clarity, accuracy, and alignment with U-Haul terminology and standards

· Provide feedback on course flow, structure, and overall learning experience

· Identify outdated or unclear content and recommend updates or improvements

· Collaborate with instructional designers and subject matter experts to implement revisions

· Assist in maintaining course quality checklists and review processes

· Configure quiz questions from question banks into the normal course assessments.

· Support special projects related to course updates and new educational content development

· As time allows, assist in building and developing new course content (e.g., drafting lessons, creating interactions, or supporting course design in eLearning tools)

Qualifications

· Strong written and verbal communication skills

· Excellent attention to detail and proofreading ability

· Interest in education, learning experience design, or communications

· Ability to provide constructive, clear, and professional feedback

· Familiarity with Microsoft Office (Word, PowerPoint, Excel) required

· Experience with eLearning tools (e.g., Rise 360, Storyline) is a plus but not required

Preferred Fields of Study:

· Education

· English, Communications, or Journalism

· Instructional Design or Learning & Development

· Business or related fields

What You’ll Gain:

· Hands-on experience reviewing and improving corporate educational content

· Exposure to instructional design and eLearning development tools

· Opportunity to contribute to real-world education used across U-Haul

· Potential experience building course content and learning interactions

· Mentorship from experienced learning and development professionals

#LI-SB1

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.