Job Description

Two Locations | Seasonal Tax Manager Beginning in December | Flexible Hours

Looking for a Great Seasonal Second Job?

Are you looking for an opportunity to earn additional income during the winter and tax season? Do you have supervisory, customer service, or management experience that you would like to put to work in a seasonal position?

We are looking for a dependable, organized Seasonal Area Manager to help oversee our two Jackson Hewitt locations in Topeka.

This can be a great opportunity for someone who already has a primary job, is semi-retired, works in a seasonal industry, or simply wants to supplement their income during the winter months.

We offer flexibility in scheduling and are willing to work around another job or existing commitments. The position begins in December as we prepare our offices and team for tax season and continues through the end of tax season. Hours generally increase as tax season gets busier, with evening and weekend availability especially helpful.

Your Purpose

At Jackson Hewitt and our locally owned franchise, we help clients navigate what can be one of the most important financial events of their year—their tax return.

Our goal is to make the process easier by providing knowledgeable tax preparation, dependable service, and a welcoming customer experience.

As our Seasonal Tax Manager, you will help keep our two Topeka offices running smoothly while supporting our seasonal team and our customers.

What You’ll Do

You will help oversee the day-to-day operation of our two Topeka locations, working closely with management and our seasonal tax professionals.

Responsibilities include:

• Supervise and support seasonal employees at both Topeka locations.
• Help coordinate employee schedules and maintain appropriate office coverage.
• Assist with recruiting, onboarding, and training seasonal employees.
• Monitor attendance, productivity, customer service, and office workflow.
• Coach and assist employees when questions or problems arise.
• Help ensure customers are greeted and served promptly and professionally.
• Monitor office performance and follow up on operational issues.
• Assist with customer follow-up, including incomplete or pending tax returns.
• Help resolve customer concerns and escalate issues when appropriate.
• Support local marketing and customer outreach efforts.
• Assist with tax preparation and customer service during busy periods, when qualified.
• Maintain confidentiality of sensitive customer and company information.
• Travel between our two Topeka locations as needed.

What We’re Looking For

You do not have to be a career tax professional to be successful in this role. We are looking for someone who is dependable, comfortable leading people, and able to keep things organized during a busy season.

• Previous supervisory, management, team-lead, or similar experience preferred.
• Strong customer-service and communication skills.
• Dependable and organized with the ability to manage competing priorities.
• Comfortable coaching employees and solving day-to-day problems.
• Basic computer skills and the ability to learn our tax and office software.
• Tax preparation or accounting experience is helpful but not required.
• Ability to obtain a valid IRS Preparer Tax Identification Number (PTIN) if preparing tax returns.
• Some evening and weekend availability during peak tax season is helpful.

Schedule

This is a seasonal position beginning in December and continuing through tax season.

We offer flexible scheduling and will work with the right candidate around another job, family responsibilities, or other commitments. The position can be an excellent fit for someone seeking a second job, seasonal work, or supplemental income.

Hours will vary throughout the season and generally increase during the busiest part of tax season.

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.