Level Experienced Job Location Miami - Miami Beach, FL 33139 Position Type Contractor Education Level Not Specified Travel Percentage None Job Shift Turndown Job Category Hospitality - Hotel
Job Snapshot
We look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.
What you get to do: Provide evening guestroom turndown and cleaning service according to housekeeping standard procedures.
Your day-to-day:
Turn beds down, remove all dirty linen and replace with clean linen, replace all glasses and ashtrays, and tidy up the entire bathroom.
Inform the Housekeeper of anything unusual and check the "on-call" list for the next evening.
Report all maintenance problems to Housekeeping
Take every opportunity to provide friendly and courteous service to our guest
Specific experience we're seeking:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required.
LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.
(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
National Service Group & Associates, Inc. (“NSG”) is a leading cleaning and staffing company to the hotel industry.
The Company was founded in Miami Beach Florida in 1990 by Alcides Lugo and Marilyn Montiel, Cuban immigrants who have created a customer service culture unique to the industry and carefully cultivated long-term relationships with hotel operators which drives revenue and profitability.
As we believe and promote lifetime employment, we also offer lifetime partnership to those individuals that provide the service, characteristics and values that NSG is known for; Excellence, Commitment, Passionate, Respect, Honest, Ethical, and Compassion.
We are passionate about our services and our people. Our focus is on our customers and team members, and our commitment to excellence is reflected by superior performance of every task. We take pride in accepting ownership, exceeding customer expectations and striving for continuous improvement. We are honest and ethical, stand up for what we believe and deliver on what is offered. We treat people with respect, show compassion, and desire to help our community. We are a family - we are NSG.”
