Job Description

Where your journey begins

In the heart of Amsterdam, overlooking the Royal Palace and National Monument, Anantara Grand Hotel Krasnapolsky blends timeless elegance with modern flair. With 402 stylish rooms, over 2,000 square meters of meeting space, and a serene Spa & Wellness center, our hotel is a destination in itself.

Guests indulge in Michelin-starred dining at The White Room by Jacob Jan Boerma, sip signature cocktails at The Tailor, and enjoy the historic charm of Grand Café Krasnapolsky. The iconic Wintergarden — dating back to 1880 — hosts inspiring events and daily breakfast in a breathtaking setting.

Do you have an eye for detail and a heart for hospitality? We’re looking for a Turndown Attendant who brings elegance, care and precision to our evening service — ensuring every guest returns to a room that feels calm, refreshed and ready for rest.

Your role in the journey

As Turndown Attendant, you’ll be responsible for preparing guest rooms for the evening — refreshing the space, creating a sense of calm, and ensuring every detail reflects our five-star standards.

Your responsibilities include:

• Providing turndown service in guest rooms with care and consistency.
• Refreshing rooms and preparing them for the evening.
• Maintaining a clean, organised and welcoming environment.
• Working efficiently and with attention to detail.
• Supporting the housekeeping team when needed.

Qualifications

What you’ll bring

• Flexibility to work evening and weekend shifts.
• A passion for delivering exceptional service and quality.
• Experience in housekeeping, preferably in a 5-star hotel.
• Excellent communication skills in English; Dutch is a plus.
• A guest-first mindset and a structured, detail-oriented approach.

Additional Information

Why you’ll love your journey with us

At Anantara, we reward dedication with exceptional benefits:

• A competitive salary based on Horeca CLA scale 3 and your experience.
• An end-of-year bonus equal to at least 75% of a gross monthly salary — a rare gem in the hotel industry.
• Global team member rates at over 500 Minor Hotels.
• Friends & Family rates to treat your loved ones worldwide.
• 50% savings on F&B at 20 luxury hotels across Amsterdam.
• A complimentary experience stay to immerse yourself in the Anantara guest journey.
• Access to tailored learning programs and our online university.
• Priority access to internal vacancies across Minor Hotels.
• Management development programs to support your growth.
• Health & lifestyle perks including collective insurance, gym memberships, bike plans and more.

Ready to begin your journey?

Send your CV and motivation letter to Nina Radak via hr.krasnapolsky@anantara-hotels.com

Not sure which role suits you best, or simply curious to explore more opportunities? Reach out — we’d love to help you find your perfect fit.