Job Description

Minimum Requirements:

• High School diploma or equivalent.
• Fluency in English and Turkish (C2, C1, B2 levels).
• Understanding of cultural nuances and idiomatic expressions in both languages.
• Excellent listening, retention, and note-taking skills for maintaining high accuracy.
• Ability to remain neutral and objective during conversations.
• Capability to clarify cultural meanings when necessary to avoid miscommunication.

Requirements

• Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules.
• Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally.
• Utilize strong customer service and communication skills with clear enunciation and a professional voice.
• Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without client's permission.
• Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent.
• Be punctual and available for scheduled shifts.
• Ensure reliable internet access for effective communication related to work.
• Perform additional duties as assigned.
• Applicants should be willing to work Rotational Shifts (including nights).

Benefits

Working days 5 days (2 rotational week off)

Job Type Full-time (Work From Home)

Salary up to 7.87 LPA

Other allowance Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.

For Foreign Nationals - Only apply to this job if you hold OCI card.