Responsible for end-to-end billing, reconciliation, settlement operations, and system validation, ensuring processes are completed accurately and on time. The role also involves monitoring and resolving billing disputes, validating payments and adjustments, maintaining operational data, supporting system configuration and testing, and handling sellers’ shipping fee queries.
2.Working experiencea. 4+years' working experience in the finance field, including finance analysis, credit control, account receivable, account payable, finance BP and so on
3.Languagea. Fluent in English and Chineseb. Chinese: can speak, write and listen fluentlyc. English: can write and read fluently, B2
4.Location
Kuala Lumpur,Malyasia
a. Timely and accurately finish monthly and weekly vendor bills reconciliation, disputes identification, dispute raising, disputes resolving and payment on vendor's side
b. Timely and accurately record reconciliation, disputes and payment process data into the trackers to make sure it is.
c. Summarize the blockers that happened during the conciliation process and report to solution roles.
a. Validate the adjusted amount on vendors and sellers' side
b. Validate the payable amount and raise the payment request
a. Accurately and timely configure the reconciliation rules and rate card following the configuration plan which is drafted by solution roles and following the standard process, no human error happens.
a. Summarize the settlement operation date including surcharge and adjustment and share it with cross-function teams
a. Validate the new product features following the SOP which is provided by settlement solution
b. Summarize the validation result and report it to settlement solutions roles
c. Summarize the system issues and defects and report to settlement solution roles
a. Understand sellers' shipping fee queries accurately and give seller feedback in a timely manner (within 2 working days)
TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
